Intake and Transition Specialist

ACMH, Inc.; New York (NY); On-site; USD 60,000 - 70,000; Full time

Job summary

ACMH, Inc. is seeking an Intake and Transition Specialist in Queens (Kew Gardens) to facilitate admissions and transitions to more independent living.

This role reports to the Director of Intake & Transition Services and operates on a Monday–Friday schedule from 9:00am to 5:00pm. The position requires an MA in psychology or a related field (or a BA with substantial experience) and a strong background in working with individuals with serious mental illness.

Qualifications

• MA in psychology or related field, or BA with significant field experience
• Significant experience working with persons with serious and persistent mental illness
• Experience with intake, admissions, and housing-related service planning preferred

Responsibilities

• Interprets the agency's programs and maintains liaison with facilities and providers
• Reviews applications and collects documents needed to schedule screenings
• Conducts interviews, completes screening notes and presents referrals with recommendations
• Directs referral sources to alternative housing programs if housing criteria are not met
• Provides follow-up with newly admitted clients who are high risk in apartment treatment programs
• Functions as a member of the clinical team and participates in ongoing assessment and service planning

Education

MA in psychology or human services related field

BA in psychology or human services related field

Job description

Position: Intake and Transition Specialist

Function: Facilitates admissions and transitions to more independent living.

Reports to: Director, Intake & Transition Services

Location: Queens (Kew Gardens)

Schedule: Mondays through Fridays (9:00am-5:00pm)

Tasks

• Interprets the agency's programs, maintains liaison and conducts in-reach into facilities, including shelters, outpatient providers, case management/care coordination providers, OMH licensed Congregate Treatment Programs, acute care psychiatric inpatient units, State Psychiatric Center's community residences, transitional residences, and inpatient units.
• Reviews applications and contacts referring workers to gather documents needed to schedule screenings.
• Conducts interviews, completes screening notes and presents referrals to agency teams with recommendations in terms of appropriate and eligible admissions in accordance with agency policy.
• Draft and communicate dispositions to referral sources.
• Directs referral sources to alternative housing programs/providers if applicant does not meet housing criteria.
• Provide follow up with newly admitted clients that are determined to be high risk in apartment treatment programs.
• Functions as a member of the clinical team, participating in ongoing assessment and service planning and providing direct service to clients as needed.
• Provide follow up within one week to all new admissions.
• Facilitate meetings with programs processing internal transfers to ensure smooth transition for clients and programs.
• Maintains waitlist of applicants for programs.
• Requests and gathers all documentation needed for admission into housing.
• Facilitates referrals and tours for current residents to extended stay/permanent housing sites.
• Maintains current roster of permanent/extended stay housing opportunities and disseminates CUCS and internal vacancy memos to agency program staff.
• Attends in-service training as requested by supervisory personnel.
• Serves as "Qualified Mental Health Staff Person".
• Duties as assigned by supervisor.

Requirements

M.A. in psychology or a human service related field or a B.A. in psychology or a human service related field and significant experience in the field. Significant experience working with persons with serious and persistent mental illness.

Salary

$70,881 plus generous benefits.

ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels.

For more information, visit our website: www.acmhnyc.org

ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.