Intake and Enrollment Manager

FORDHAM University; New York (NY); Sur place; USD 80 000 - 90 000; Plein temps

Résumé du poste

Fordham University is seeking an Intake and Enrollment Manager to oversee onboarding for green economy microcredential programs. You will assess readiness, coordinate enrollment across sites, and connect trainees with critical wraparound services.

This role focuses on empowering underserved populations, including formerly incarcerated individuals and young adults. The position requires an MSW and at least 3 years in social services or workforce development, with strong organizational skills,

Qualifications

• Master’s Degree in Social Work (MSW) from an accredited institution.
• Minimum of 3 years of experience in social services, enrollment management, or workforce development, preferably working with underserved populations.
• Demonstrated commitment to the growth and success of a diverse student population with high levels of cultural competence and sensitivity.

Responsabilités

• Conducts comprehensive intake interviews and assessments with prospective trainees to evaluate academic preparedness and workforce readiness for technical training programs.
• Coordinates the enrollment and onboarding process for diverse applicant pools across multiple microcredential programs and community partner sites to ensure a seamless administrative experience.
• Performs holistic needs assessments to identify barriers to persistence, such as housing instability or educational gaps.
• Develops individualized support plans and connects trainees with wraparound services, including GED prep, benefits enrollment, and trauma-informed care.
• Maintains accurate participant records and data compliance with FERPA regulations.
• Collaborates with community partners and institutional stakeholders to align recruitment with labor market needs.
• Delivers proactive outreach and coaching to support retention and successful workforce transition.

Connaissances

Organizational time-management

Professional communication

Cultural competence

Trauma-informed practices

Formation

MSW

Outils

Google Workspace

Microsoft Office

Description du poste

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom. The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program ( EAP ); tuition remission; and generous time off. Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Reporting to the Executive Director of the Bronx Green Jobs Center ( BGJC ), the Intake and Enrollment Manager facilitates the onboarding and long-term success of trainees entering green economy microcredential programs. The Manager serves as the primary point of contact for prospective participants, evaluating workforce readiness and identifying critical wraparound support needs to ensure program persistence. This role bridges the gap between technical training and essential social services to empower underserved populations, including formerly incarcerated individuals and young adults.

Essential Functions

Conducts comprehensive intake interviews and assessments with prospective trainees to evaluate academic preparedness and workforce readiness for technical training programs.

Coordinates the enrollment and onboarding process for diverse applicant pools across multiple microcredential programs and community partner sites to ensure a seamless administrative experience.

Performs holistic needs assessments to identify specific barriers to persistence, such as housing instability, food insecurity, or educational gaps.

Develops individualized support plans and connects trainees with vital wraparound services, including GED preparation, public benefits enrollment, and trauma-informed care.

Maintains accurate participant records and data integrity within university systems to track service utilization, program completion, and employment outcomes in compliance with FERPA regulations.

Collaborates with community partners and institutional stakeholders to align recruitment strategies with labor market needs and evolving program standards.

Delivers proactive outreach and follow-up to participants, providing ongoing guidance and coaching to support retention and successful transition into the workforce.

Essential Functions Note

This list is not intended to be an exhaustive list. The University may assign additional related duties as necessary.

Management Responsibilities

Management Responsibilities May provide peer-level coordination or subject-matter guidance to colleagues performing similar work and/or student, part-time workers, including helping organize tasks, clarify priorities, or review work for quality or consistency.

Additional Functions

Required Qualifications: Education and Experience

Master’s Degree in Social Work ( MSW ) from an accredited institution.

Minimum of 3 years of experience in social services, enrollment management, or workforce development, preferably working with underserved populations.

Required Qualifications: Knowledge and Skills

Demonstrated commitment to the growth and success of a diverse student population with high levels of cultural competence and sensitivity.

Excellent organizational and time-management capabilities with a high level of attention to detail and follow-up.

Strong professional communication and interpersonal skills, with the ability to build trust and rapport with participants.

In-depth knowledge of community resources and trauma-informed support practices.

Proficiency in Google Workspace and Microsoft Office suites.

Preferred Qualifications

Bilingual English and Spanish proficiency.

Valid driver’s license.

Minimum Starting Salary

Minimum Starting Salary $80,000

Maximum Starting Salary

Maximum Starting Salary $90,000

Note

Note Salary is commensurate with qualifications, experience, and skills.

Is this a Union position?

Is this a Union position? No

Posting Number

Posting Number A1110P

Number of Vacancies

Number of Vacancies 1

Start Date

Posting Date

Posting Date 07/31/2026

Special Instructions

EEO Statement

Fordham University is committed to excellence and welcomes candidates of all backgrounds. Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Physical Activity and Work Environment

Physical Activity

Sitting Often

Repetitive Hand Motion (such as typing)

Repetitive Hand Motion (such as typing) Seldom

Hearing, Listening, Talking Nearly Continuously

Standing

Standing Often

Walking

Walking Often

Running

Running Not Required

Bending, Stooping, Kneeling, squatting, Crouching, Crawling

Bending, Stooping, Kneeling, squatting, Crouching, Crawling Not Required

Climbing stairs Not Required

Climbing ladders

Climbing ladders Not Required

Reaching overhead

Reaching overhead Not Required

Pulling, pushing

Pulling, pushing Not Required

Shoveling

Shoveling Not Required

Lifting – up to 20 pounds

Lifting – up to 20 pounds Not Required

Lifting – up to 50 pounds

Lifting – up to 50 pounds Not Required

Lifting – over 50 pounds Not Required

Work Environment Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter

Optional Documents

Supplemental questions you will be required to answer on the application (No action is needed on this page)

Required fields are indicated with an asterisk (*).

• * Do you have a Master’s Degree in Social Work (MSW) from an accredited institution?
  • Yes
  • No
• * Do you have a minimum of 3 years of experience in social services, enrollment management, or workforce development, preferably working with underserved populations?
  • Yes
  • No