Intake & Admissions Supervisor

Kroc Center; Davenport (IA); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

and more!

Job summary

The Salvation Army Thrift Store in Davenport, IA seeks a dedicated Intake Manager to lead admissions operations and ensure program integrity. This full-time role supervises staff, coordinates outreach, and supports applicants and community members.

You'll manage intake documentation, eligibility assessments, and data quality, while collaborating with program staff and external agencies to uphold mission standards. Requires leadership experience and a Christian commitment.

Qualifications

• High School Diploma or Equivalent
• Supervisory experience required
• Valid driver's license and ability to qualify for TSA insurance
• Commitment to Christian principles

Responsibilities

• Oversee daily intake operations and admissions process
• Supervise and support Intake Clerk
• Maintain program integrity and best practices
• Participate in data quality meetings with ARC Command
• Coordinate with program staff and community partners
• Conduct comprehensive eligibility assessments
• Manage intake documentation and electronic records
• Process admissions through referrals, phone calls, and walk-ins
• Ensure compliance with program policies and procedures
• Complete and document intake testing procedures
• Lead community outreach for recruitment and retention
• Build relationships with referral agencies and stakeholders
• Maintain current community resource listings
• Gather and review center statistical data
• Report daily center census and maintain accurate records
• Oversee electronic records management
• Coordinate with external agencies (courts, probation, parole)
• Manage medication documentation and handoffs
• Ensure accurate statistical data entry and reporting
• Support 24/7 intake operations

Skills

Leadership

Supervisory

Organizational

Documentation

Communication

Interpersonal

Community outreach

Education

High School Diploma or Equivalent

Job description

The Salvation Army Thrift Store in Davenport, IA seeks a dedicated Intake Manager to lead admissions operations and ensure program integrity. This full-time role supervises staff, coordinates outreach, and supports applicants and community members.

You'll manage intake documentation, eligibility assessments, and data quality, while collaborating with program staff and external agencies to uphold mission standards. Requires leadership experience and a Christian commitment.