Intake & Admissions Counselor - Behavioral Health

Hartgrove Behavioral Health System; Chicago (IL); On-site; USD 34,000 - 55,000; Part time

Job summary

Hartgrove Behavioral Health System is seeking an Emergency Services Counselor to support admissions, intake, and coordination of services across inpatient and crisis settings. The role includes evaluating appropriateness of admissions, completing paperwork, coordinating with the treatment team, and providing information to families and providers.

The position emphasizes understanding patient growth needs, maintaining accurate records, and ensuring compliance with applicable laws and hospital

Qualifications

• Masters degree in psychology or social work required.
• Two years of psychiatric experience preferred.
• Licensure or eligibility for licensure preferred.

Responsibilities

• Responds to inquiry calls regarding services.
• Oversees the admission process including appropriateness of the admission, completion of all required admission paperwork, pre-certifications and benefit verifications and coordination with the Physician, Social Worker, U.R. Coordinator and treatment team.
• Obtains billing and insurance information, unit/program assignment, etc.
• Knowledgeable and able to explain Hospital programs and services.
• Understands and considers basic growth and development needs specific to the age and population served.
• Provides accurate and complete information to Hospital Administration and physicians regarding admissions, referrals, discharges, etc.
• Conducts tours of the Hospital.
• Trains other staff in the admission process, policies and procedures.
• Assures compliance with all applicable laws, codes, rules and regulations that pertain to psychiatric admissions.
• Maintains all data/records regarding the intake and admission process.
• Obtains, organizes and has current information regarding discharges, bed availability, admission times, etc., level of care assessments as needed.
• Has a strong understanding of the department computer systems.
• Assures that maintenance of a safe and sanitary environment.
• Conducts the initial assessment which includes prior treatment history, previous medications, health screen, family dynamics and risk factors.

Skills

Crisis intervention

Customer service

Leadership

Risk assessment

Education

Masters degree in psychology or social work

Tools

Computer systems proficiency

Job description

Hartgrove Behavioral Health System is seeking an Emergency Services Counselor to support admissions, intake, and coordination of services across inpatient and crisis settings. The role includes evaluating appropriateness of admissions, completing paperwork, coordinating with the treatment team, and providing information to families and providers.

The position emphasizes understanding patient growth needs, maintaining accurate records, and ensuring compliance with applicable laws and hospital