Insurance Verifier & Financial Counselor: Patient Coverage

Prime Healthcare; Aurora (IL); On-site; USD 22,000 - 32,000; Full time

Job summary

Mercy Medical Center in Aurora, IL is seeking an Insurance Verification Specialist to obtain eligibility information from health plan carriers and verify it in the patient's account. You will assist patients in understanding their insurance coverage and financial responsibilities, coordinate payments for scheduled services, collect payments, and document communications in the EMR.

The role requires attention to detail, excellent communication, and the ability to work under pressure in a

Qualifications

• Minimum two years’ experience in hospital admissions or billing preferred.
• Well versed in authorization processes for all payers.
• Knowledge of medical terminology and insurance policies.
• Excellent organization and time management with strong written and verbal communication.
• Ability to learn quickly, work independently and collaboratively.
• Demonstrates attention to detail and ability to multitask.
• High School Diploma or GED required.

Responsibilities

• Contact health plan carriers to obtain eligibility information and update patient accounts.
• Assist patients in understanding their insurance coverage and financial responsibilities.
• Coordinate payment for scheduled services according to payer specifications.
• Collect payments and discuss payment arrangements; create estimates.
• Document all communication in the EMR and stay current with payer changes.
• Prepare reports on verification activities for management review.

Skills

Insurance verification

Healthcare terminology

Communication

Time management

Team collaboration

Attention to detail

Independence

Multitasking

Adaptability

Education

High School Diploma or GED

Job description

Mercy Medical Center in Aurora, IL is seeking an Insurance Verification Specialist to obtain eligibility information from health plan carriers and verify it in the patient's account. You will assist patients in understanding their insurance coverage and financial responsibilities, coordinate payments for scheduled services, collect payments, and document communications in the EMR.

The role requires attention to detail, excellent communication, and the ability to work under pressure in a