Insurance Verification & Patient Financial Counselor

Mercy Medical Center; Aurora (IL); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid time off

401K plan

Healthcare coverage

Tuition reimbursement

Job summary

Mercy Medical Center in Aurora, IL invites an Insurance Verification Specialist to join the Admitting department. You will verify eligibility with health plan carriers, assist patients in understanding their coverage, and coordinate pre-service payments and estimates.

This full-time Days role requires strong communication, organization, and multitasking abilities, with experience in hospital admissions or billing preferred. A comprehensive benefits package is provided.

Qualifications

• Minimum two years’ experience in hospital admissions or billing preferred.
• Knowledge of medical terminology and insurance policies.
• Excellent organization and time management skills, with strong oral and written communication.
• Ability to learn quickly and work independently within a team.
• Proficient computer skills and ability to multitask.
• High School Graduate or GED Equivalent Required.

Responsibilities

• Verify patient eligibility by contacting health plan carriers.
• Explain insurance coverage and financial responsibilities to patients.
• Coordinate payments and estimates prior to services.
• Document communications in the EMR and manage follow-ups.
• Prepare reports on verification activities for management.
• Pursue education to stay current with payer changes.

Skills

Communication skills

Organization

Time management

Multitasking

Attention to detail

Written communication

Team collaboration

Problem solving

Proficient computer skills

Learning agility

Education

High School Diploma or GED

Tools

EMR system

Billing software

Job description

Mercy Medical Center in Aurora, IL invites an Insurance Verification Specialist to join the Admitting department. You will verify eligibility with health plan carriers, assist patients in understanding their coverage, and coordinate pre-service payments and estimates.

This full-time Days role requires strong communication, organization, and multitasking abilities, with experience in hospital admissions or billing preferred. A comprehensive benefits package is provided.