Insurance Verifier & Financial Counselor - Patient Access

Talentify; Evanston (IL); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Total Rewards package

401K retirement plan

Tuition reimbursement

Job summary

Saint Francis Hospital in Evanston, IL is seeking an Insurance Verification Specialist to verify eligibility, explain coverage to patients, and coordinate payments before services are rendered.

Responsibilities include communicating with payers, assisting patients with understanding benefits, documenting in the EMR, and generating reports for management. Prior hospital insurance experience is preferred.

Qualifications

• Minimum two years’ experience in hospital admissions or billing setting preferred.
• Well versed in authorization processes for all payers.
• Knowledge of medical terminology and insurance policies.
• Excellent organization and time management skills along with excellent oral and written communication skills.
• Ability to learn quickly, work independently and collaboratively within a team environment.
• Ability to maintain good working relationships.
• Demonstrates attention to detail and ability to multitask.
• Ability to work in a demanding environment.
• Problem solving skills.
• Proficient computer skills.

Responsibilities

• Contact health plan carriers to obtain eligibility information and enter verified data into the patient account.
• Assist patients in understanding their insurance coverage and financial responsibilities.
• Coordinate payment for all scheduled/elective services prior to rendering.
• Collect payments, discuss payment arrangements, create estimates, advise patients on benefits.
• Provide excellent customer service regarding insurance inquiries.
• Manage insurance-related queries from internal and external stakeholders.
• Prepare reports on insurance verification activities for management.
• Research and resolve insurance errors and payer requirements.

Skills

Hospital admissions/billing experience

Authorization workflows

Medical terminology knowledge

Organization/time management

Independent worker

Team collaboration

Attention to detail

Dealing with demanding environment

Problem solving

Computer literacy

High School or GED

Education

High School Graduate or GED

Job description

Saint Francis Hospital in Evanston, IL is seeking an Insurance Verification Specialist to verify eligibility, explain coverage to patients, and coordinate payments before services are rendered.

Responsibilities include communicating with payers, assisting patients with understanding benefits, documenting in the EMR, and generating reports for management. Prior hospital insurance experience is preferred.