Insurance Verifier/Financial Counselor

careers-primehealthcare; Evanston (IL); Vor Ort; USD 23.000 - 33.000; Vollzeit

Zusammenfassung

Prime Healthcare Saint Francis Hospital in Evanston, IL is seeking an Insurance Verification Specialist to contact health plan carriers, verify eligibility, and enter accurate data into patient accounts. You will assist patients with understanding coverage and financial responsibilities.

The role involves coordinating payments for services, collecting payments, and providing excellent customer service on insurance inquiries.

Qualifikationen

• Minimum two years’ experience in hospital admissions or billing setting
• Well versed in authorization processes for all payers
• Knowledge of medical terminology and insurance policies
• Excellent organization and time management skills along with excellent oral and written communication skills
• Ability to learn quickly, work independently and collaborative within a team environment
• Ability to maintain good working relationships
• Demonstrates attention to detail and ability to multitask
• Ability to work in a demanding environment
• Problem solving skills
• Proficient computer skills
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
• Prior hospital insurance experience
• Patient Access experience

Aufgaben

• Contact health plan carriers to obtain eligibility information and enter into patient accounts.
• Assist patients in understanding their insurance coverage and financial responsibilities.
• Coordinate payment for scheduled/elective services according to payer specifications before services.
• Collect payments, discuss arrangements, create estimates, advise patients on benefits.
• Provide excellent customer service regarding insurance inquiries.
• Manage insurance-related queries from internal and external stakeholders.
• Prepare reports on insurance verification activities for management review.
• Problem solve insurance errors and research insurance requirements.
• Gather information to process financial assistance requests.
• Document all communication and follow up in the EMR.
• Pursue ongoing education to stay current with payer changes in healthcare.

Kenntnisse

Hospital admissions

Insurance authorization

Medical terminology

Organizational skills

Time management

Communication skills

Independent and collaborative work

Relationship management

Attention to detail

Multitasking

Proficient computer skills

Ausbildung

High School Diploma or GED

Tools

EMR (Electronic Medical Records)

Jobbeschreibung

Overview

• Department:Admitting
• Schedule:Full Time Days 7a-3:30p, with weekend coverage as needed
• Facility:Prime Healthcare St Francis Hospital
• Location:Evanston, IL 60201

Responsibilities

The primary function of the insurance verification specialist is to contact health plan carriers to obtain eligibility information ensuring that the most accurate up to date information is verified and entered into patient’s account. Assist patients in understanding their insurance coverage and financial responsibilities. Coordinates payment for all scheduled/elective services required according to payer specifications prior to services rendered. Collects payments, discusses payment arrangements as appropriate, creates estimates, advises patents in person and over the phone on their insurance benefits coverages and in some cases assesses and validates physician orders for appropriateness. Provide excellent customer service to patients regarding insurance inquiries. Manage any insurance related queries from internal and external stakeholders. Prepares reports on insurance verification activities and outcomes for management review. Problem solves insurance errors and research insurances requirements. Gathers all relevant information required to process financial assistance requests. Documents all communication and follow up in the EMR. Pursues and participates in education opportunities to remain current with payer changes in the healthcare industry.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. Minimum two years’ experience in hospital admissions or billing setting preferred.

2. Well versed in authorization processes for all payers

3. Knowledge of medical terminology and insurance policies

4. Excellent organization and time management skills along with excellent oral and written communication skills.

5. Ability to learn quickly, work independently and collaborative within a team environment

6. Ability to maintain good working relationships

7. Demonstrates attention to detail and ability to Multitask.

8. Ability to work in a demanding environment

9. Problem solving skills

10. Proficient computer skills

11. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)

Hospital Specific Needs:

• Prior hospital insurance experience
• Patient Access experience

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Pay Transparency

Saint Francis Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $16.35 to $23.68. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf