Insurance Verification Specialist

Select Medical; Gribble (TX); On-site; Full time

Job summary

An established industry player seeks an Insurance Verification Specialist to join their dynamic team. In this pivotal role, you will verify patient benefits through phone communication and insurance platforms, ensuring accurate documentation in the Therapy Source system. Your expertise will be crucial in providing insurance data support to clinics and the Central Billing Office. This full-time position offers a vibrant work environment with a strong focus on teamwork and collaboration. If you are detail-oriented, possess excellent organizational skills, and thrive in a fast-paced setting, this opportunity is perfect for you to make a significant impact in the healthcare sector.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Prescription Coverage

Paid Time Off (PTO)

401(k) Retirement Plan with Company Match

Short and Long Term Disability

Personal and Family Medical Leave

PSS Ladder Program

Qualifications

• Minimum 2 years of insurance experience required.
• High School diploma or GED is mandatory.

Responsibilities

• Verifies patient benefits via phone or insurance platform.
• Documents benefits and provides support to clinics and billing.

Skills

Insurance Verification

Customer Service

Organizational Skills

Time Management

Interpersonal Skills

Education

High School Diploma or GED

Tools

Therapy Source New Patient Registration (NPR)

Job description

Overview

Baylor Scott & White Institute for Rehabilitation

Location: Dallas, TX

Position: Insurance Verification Specialist

Hours: Vary between Monday - Friday 8am - 5pm

Employment Type: Full Time

Compensation: Depends upon candidate’s years of experience and internal equity. Minimum starting salary: $18 per hour based on experience.

Experience Requirement: Insurance Experience Required - Minimum of 2 years.

Work Environment: This is NOT a remote position; applicants are required to come into the office.

Benefits:

• Health, Dental, and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• PSS Ladder Program

*Eligibility and effective dates vary

Responsibilities

Job Summary: Verifies patient benefits by phone or insurance platform. Documents benefits into Therapy Source New Patient Registration (NPR). Provides insurance data support to the clinics and Central Billing Office. Assists with Special Projects.

Essential Functions:

1. Verifies insurance eligibility by phone or approved online platforms.
2. Knowledge of in-network payers using resources and tools.
3. Knowledge of out-of-network options to communicate and recommend to front office clinic staff.
4. Communicates issues/problems with demographic information to the Administrative Service Manager.
5. Communicates any problems with insurance companies to the Administrative Service Manager.
6. Documents and tracks payer-specific requirements.
7. Reports daily statistics to ensure department goals are met.
8. Forwards any updates, changes, or addition of plans from insurance companies to the Administrative Service Manager in a timely manner.
9. Inputs insurance benefits into the comment screen within 24 hours of receiving, contingent upon all information being available and accurate.
10. Ensures information registered into TS NPR system is accurate according to provided details.
11. Conveys the need for pre-certification or referral as soon as information is received from the insurance company to front office clinic staff.
12. Answers phones in the insurance verification administrative offices in a timely and professional manner.
13. Assures the completeness and accuracy of all insurance information prior to a prospective patient’s admission.
14. Provides patient insurance support to front office, billing, and collections staff.
15. Demonstrates good organizational skills, excellent telephone, and interpersonal skills.
16. Exhibits time management skills with a demonstrated ability to meet deadlines.
17. Completes all other tasks as assigned.

Qualifications

Minimum Qualifications:

• HS diploma or GED is required.
• Insurance Experience - minimum of 2 years is required.

Preferred Experience:

• Customer service experience preferred.
• Knowledge of insurance verification preferred.
• Healthcare, Medical, Dental office administration preferred.

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.