Insurance Verification Specialist

Byram Healthcare Centers Inc; California (MO); Ibrido; USD 26.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision care

401(k) Plan

Paid time off

Flexible Spending Accounts

Life insurance

Short- and long-term disability

Parental leave

Domestic partner benefits

Well-being programs

Descrizione del lavoro

Accendra Health is seeking a detail‑oriented Customer Service Representative to verify insurance coverage and handle reimbursement requests. You will perform administrative duties related to medical documentation and interact with customers, payors, and healthcare professionals to resolve issues.

The role requires 1–2 years in customer service, familiarity with HCPCS/ICD-10 codes, and strong communication skills. Competitive benefits and a collaborative team environment are offered.

Competenze

• High School Diploma or equivalent required.
• 1–2 years of customer service experience required.
• Relative reimbursement and/or billing experience preferred.

Mansioni

• Answer questions from customers, clerical staff, insurance companies and physician offices.
• Make outbound calls to obtain documentation for reimbursement of orders shipped.
• Identify and resolve customer issues or reimbursement discrepancies.
• Verify customer benefits via phone, fax, and web portal.
• Submit authorizations or pre-certification requests to multi-state payers over multiple platforms.
• Communicate effectively with customers, teammates, healthcare professionals, and sales team.
• Review and approve documentation for submission to payers.
• Document activities in ERP system accurately and timely.
• Meet and attain KPI targets.

Conoscenze

Communication skills

MS Office proficiency

Time management

Analytical skills

Insurance knowledge

Formazione

High school diploma or equivalent

Strumenti

ERP system

Descrizione del lavoro

Accendra Health is seeking a detail‑oriented Customer Service Representative to verify insurance coverage and handle reimbursement requests. You will perform administrative duties related to medical documentation and interact with customers, payors, and healthcare professionals to resolve issues.

The role requires 1–2 years in customer service, familiarity with HCPCS/ICD-10 codes, and strong communication skills. Competitive benefits and a collaborative team environment are offered.