Insurance Verification Specialist

Byram Healthcare Centers Inc; Los Angeles (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) Plan

Flexible Spending Accounts

Life insurance

Short- and long-term disability

Job summary

Accendra Health, including its Byram Healthcare brands, is hiring for a customer service representative focused on insurance verification and medical documentation. You will verify coverage, submit authorizations, and help ensure accurate reimbursement across multiple platforms.

Roles require strong communication, familiarity with medical terminology, and the ability to work with diverse teams to meet KPIs. Benefits support health, finances, and well-being for teammates.

Qualifications

• Excellent written and verbal communication skills.
• Working knowledge of MS Office and the ability to navigate multiple platforms.
• Strong analytical and time management skills.
• Familiar with medical terminology and insurances HCPCS/ICD-10 codes.

Responsibilities

• Answer questions from customers, clerical staff, insurance companies and physician offices.
• Make outbound calls to obtain appropriate documentation for reimbursement of orders shipped.
• Utilize resources to identify and resolve customer issues or reimbursement discrepancies.
• Ability to verify customer benefits via phone, fax, and web portal.
• Submit authorizations or pre-certification requests to multi-state payers over multiple platforms.
• Document activities accurately in the ERP system and meet KPIs.

Skills

Verbal and written communication

MS Office proficiency

Time management

Analytical skills

Medical terminology and HCPCS/ICD-10

Education

High School Diploma or equivalent

Tools

ERP systems

Job description

Accendra Health, including its Byram Healthcare brands, is hiring for a customer service representative focused on insurance verification and medical documentation. You will verify coverage, submit authorizations, and help ensure accurate reimbursement across multiple platforms.

Roles require strong communication, familiarity with medical terminology, and the ability to work with diverse teams to meet KPIs. Benefits support health, finances, and well-being for teammates.