Insurance Verification Specialist

Bournewood Health Systems; Boynton Beach (FL); Vor Ort; USD 25.000 - 36.000; Vollzeit

Zusammenfassung

Bournewood Health Systems is seeking an Insurance Verification Specialist to complete Live VOBs with insurance providers and collect accurate patient demographics. The role emphasizes confidentiality, HIPAA compliance, and timely processing within a fast-paced administrative environment.

The ideal candidate has a high school diploma or GED and at least two years in customer service or collections, with proficiency in Microsoft Office and billing software.

Qualifikationen

• High School Diploma or GED equivalent.
• Minimum of two years’ experience in customer service/collections.
• Knowledgeable in substance abuse treatment.
• Proficient with Word, Excel, PowerPoint, Outlook, Billing Systems and Collaborate MD.

Aufgaben

• Complete Live VOBs with insurance companies.
• Gather demographics for patients' charts.
• Promote mission, values, and privacy/privacy protocols (HIPAA).
• Provide excellent customer service to clients with confidentiality.
• Maintain timely turnaround for live VOBs.
• Collaborate with admissions to obtain the most accurate insurance information.

Kenntnisse

Strong communication

Teamwork

Multitasking

Confidentiality

Interpersonal skills

Attention to detail

Independent work

Ausbildung

High School Diploma or GED

Tools

Word

Excel

PowerPoint

Outlook

Billing Systems

Collaborate MD

Jobbeschreibung

Insurance Verification SpecialistJOB CATEGORY |AdministrativePOSITION TYPE |Full-TimeFLSA | non-exemptRISK EXPOSURE| LowIMMEDIATE SUPERVISOR |Director of BillingPOSITION FUNCTION/OVERVIEW:This position is responsible for completing Live VOB’s with the insurance companies. Gather all the appropriate demographics for the patients' charts.• Promote the mission, values, and vision of the organization.• Provide excellent customer service for clients; practices confidentiality and privacy protocols in accordance with HIPAA requirements.• Maintain a timely turnaround for live VOBs.• Work with admissions to achieve the most accurate insurance information and perform other duties as required.QUALIFICATIONS REQUIRED:• High School Diploma or GED equivalent with combination of education• Minimum of two (2) years’ experience in Customer service Collections.• Knowledgeable in the field of Substance Abuse treatment.• Relevant computer software and hardware applications proficiency – Word, Excel, PowerPoint, Outlook, Billing Systems and/or other scheduling applications, Collaborate MD.SKILLS:• Strong communication skills, both written and verbal.• Ability to work independently, as well as part of a team.• Manage multiple tasks and set priorities.• Ability to handle highly sensitive and confidential information.• Ability to work in a fast-paced, high-energy environment.• Excellent interpersonal and customer-facing skills.• Ability to work accurately, with attention to detail.This list of essential functions is not intended to be exhaustive. Bournewood Hospitals reserves the right to revise this job description as needed to comply with actual job requirements.PHYSICAL REQUIREMENTS: (N=needed P=preferred)Sitting N Standing N Walking N Lifting N Carrying N Kneeling N Pushing/Pulling N Bending/Stooping Reaching N Crawling/Crouching n/a Repetitive Motions P Transporting n/a Other ( )