Insurance Telemarketing Specialist

Rob Becker, State Farm; Euless (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Parental leave

Training & development

Job summary

A local insurance agency in Euless is seeking an Insurance Telemarketing Specialist to contact prospective leads and set appointments for licensed agents. The ideal candidate should have strong communication skills and be comfortable making numerous calls daily. This role includes promoting insurance products and providing excellent customer service while maintaining accurate records.

Qualifications

• Prior telemarketing or customer service preferred.
• Comfortable making a high volume of outbound calls.
• Motivated and goal-oriented individual.

Responsibilities

• Make outbound calls to potential customers from provided lead lists.
• Introduce and promote various insurance products.
• Schedule appointments with licensed agents.
• Maintain accurate records of all interactions.
• Follow up with interested leads to nurture opportunities.
• Achieve or exceed performance goals.

Skills

Strong communication

Active listening

Outbound calling

Goal-oriented

Professional phone presence

Job description

Benefits

• Flexible schedule
• Paid time off
• Parental leave
• Training & development

Overview

As an Insurance Telemarketing Specialist, you'll be the first point of contact between our agency and prospective customers. Your goal is to contact prospective leads and set appointments for our licensed agents through outbound calls, text, and email follow-ups. The ideal candidate will be an upbeat and tenacious people-person who is willing to make many calls a day.

Responsibilities

• Make outbound calls to potential customers from provided lead lists
• Introduce and promote auto, home, life, and health insurance products
• Schedule appointments with one of our licensed agents
• Maintain accurate records of all interactions and outcomes
• Follow up with interested leads through phone, text, and email to nurture opportunities
• Achieve or exceed performance goals
• Provide excellent customer service when listening to customer needs

Qualifications

• Prior telemarketing or customer service preferred
• Strong communication and active listening skills
• Comfortable making a high volume of outbound calls
• Motivated and goal-oriented
• Professional phone presence and positive attitude