Insurance Telemarketer — Growth & Lead Specialist

State Farm; Pelham (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Alan Waggoner State Farm is seeking a sales telemarketer to grow the agency’s client base through outbound calls, lead qualification, and proactive outreach. You will help promote our insurance products and services while representing the brand in the community.

Proficiency with CRM tools, knowledge of insurance offerings, and a strong customer-facing approach will support your success as you drive engagement, schedule appointments, and report activity to the team.

Qualifications

• Previous telemarketing or sales experience, preferably in the insurance industry.
• Communication and persuasion skills; proficiency in using CRM software.
• Basic understanding of insurance products or a willingness to learn.
• Ability to handle rejection and remain motivated.
• Organizational skills to manage and track multiple leads.
• Professional and courteous telephone manner.
• Focus on achieving targets and contributing to the agency’s growth.

Responsibilities

• Make outbound calls to prospective customers to promote State Farm insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

Skills

Telemarketing experience

CRM proficiency

Insurance knowledge

Resilience to rejection

Lead management

Telephone professionalism

Target-driven

Tools

CRM software

Job description

Alan Waggoner State Farm is seeking a sales telemarketer to grow the agency’s client base through outbound calls, lead qualification, and proactive outreach. You will help promote our insurance products and services while representing the brand in the community.

Proficiency with CRM tools, knowledge of insurance offerings, and a strong customer-facing approach will support your success as you drive engagement, schedule appointments, and report activity to the team.