Insurance Team Receptionist & Client Concierge | Flexible Schedule

State Farm Mutual Automobile Insurance Company; Marietta (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Life insurance

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

State Farm Agent Team in Marietta, GA is seeking a Receptionist to join our office. You will greet customers, manage appointments, handle inquiries, maintain customer records, and support the team with administrative tasks in a fast-paced insurance setting.

The ideal candidate is organized, detail-oriented, and comfortable engaging in sales conversations while delivering exceptional service and building lasting customer relationships.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent Team in Marietta, GA is seeking a Receptionist to join our office. You will greet customers, manage appointments, handle inquiries, maintain customer records, and support the team with administrative tasks in a fast-paced insurance setting.

The ideal candidate is organized, detail-oriented, and comfortable engaging in sales conversations while delivering exceptional service and building lasting customer relationships.