Insurance Systems Compliance Analyst

ReSource Pro; Des Moines (IA); Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative company is seeking a detail-oriented Insurance Systems Compliance Analyst to join their dynamic team. In this role, you'll be instrumental in maintaining the policy rating system and onboarding new clients, ensuring exceptional customer support. Your analytical skills will shine as you research regulatory changes and collaborate with technical teams to enhance software features. This position offers a competitive salary, comprehensive benefits from day one, and opportunities for professional growth. If you're ready to make an impact in the insurance industry while working remotely, this role is perfect for you.

Benefits

Medical, dental, and vision benefits from Day 1

401k with employer match

Generous PTO

Paid holidays and floating holidays

Development and growth opportunities

Qualifications

• 1-2 years' experience in an office environment.
• Strong analytical skills with high attention to detail.

Responsibilities

• Research changes in insurance regulatory policy operations.
• Create written assessments and specifications for software features.
• Act as the main point of contact for assigned clients.

Skills

Analytical Skills

Project Management

Customer Service

Technologically Savvy

Attention to Detail

Education

High School Diploma or equivalent

Job description

Are you analytical with exceptional attention to detail? Does working as part of a close-knit, friendly team inspire you?

Your Role...

As an Insurance Systems Compliance Analyst for MIS, a ReSource Pro company, you will assist the RPO team by performing tasks related to maintaining MIS' policy rating system and onboarding new clients. You will serve as the first point of contact for an assigned portfolio of small/low complexity accounts, providing first-line customer support and troubleshooting for client users.

Location Requirement

All remote positions are based in the United States, and candidates must reside within the U.S. to be eligible for consideration.

After 3 Months You Will...

1. Research and understand changes in insurance regulatory policy operations for software application features, bureau changes, and customer development projects.
2. Collaborate with internal technical staff to identify design considerations for software features/changes.
3. Create written assessments and specifications; define programming changes needed for software features or client-specific modifications, ensuring clarity for developers and project teams.
4. Develop and execute test plans for the policy rating system.
5. Perform tasks related to release management, including completing and documenting tasks within the software development lifecycle.
6. Assist with tasks related to the implementation of new clients.
7. Profile project plans and requirements, providing project management for small or low-complexity new client implementations.
8. Act as the main point of contact for assigned clients.
9. Collaborate across teams to assist with tasks and special projects as needed.

What You Need to be Successful...

• High School Diploma or equivalent.
• 1-2 years' experience in an office environment.
• Robust project management experience.
• Strong analytical skills with high attention to detail.
• Technologically savvy; quick learner of new software.
• Exceptional customer service skills.
• Ability to learn and adapt quickly in a fast-paced environment.
• Collaborative and team-oriented mindset.

Your Compensation...

Our salary ranges are competitive within our industry and size, comprising part of a total compensation package including annual bonuses, benefits, and other opportunities at ReSource Pro. The salary range for this role is $13.17-$27.66 per hour, with variations depending on geographic location.

Your Interview Process...

To be considered, submit your application. If qualified, a Talent Acquisition team member will contact you to schedule a Zoom interview. The process includes:

1. Behavioral interview with Talent Acquisition.
2. Online talent assessment.
3. Hiring Manager interview.

*Additional steps may be added as needed. Not all candidates will complete every step.

Your Benefits & Perks...

• Medical, dental, and vision benefits from Day 1.
• 401k with employer match, vested from Day 1.
• Generous PTO, paid holidays, and floating holidays.
• Development and growth opportunities.
• Contribute to a growing, global organization.
• Potential for hybrid work after training.

About ReSource Pro

ReSource Pro specializes in the insurance industry, providing strategic operations support to increase productivity and profitability. With over 10,000 employees worldwide, we serve more than 1,800 clients across various segments, maintaining a +96% client retention rate for over a decade. Recognized multiple times among the fastest-growing companies, we offer advisory, process management, and technology solutions.

Equal Employment Opportunity

ReSource Pro is an equal opportunity employer, prohibiting discrimination or harassment based on any protected characteristic under federal, state, or local laws.