Insurance Support Associates

Express Employment Professionals - Cincinnati East; Honolulu (HI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid Time Off

Weekly Paychecks

Referral Bonuses

Job summary

Express Employment Professionals - Cincinnati East in Honolulu seeks Insurance Support Associates to join a premier insurance organization across underwriting, claims, and billing. The role involves administrative support to streamline renewals and account changes.

Three levels offer compensation from $16 to $20 per hour, with benefits such as health coverage, PTO, weekly pay, and referral bonuses; strong data entry and MS Office skills are valued.

Qualifications

• High school diploma or equivalent required.
• Typing speed 35–45 WPM with strong MS Office skills.
• Preferred: 1–2 years of P&C insurance exposure, collections background, or Guidewire/Salesforce experience.

Responsibilities

• Deliver baseline administrative support across departments to streamline renewals, submissions, and account modifications, including evaluating data for clearance eligibility and logging updates into a database.
• Streamline customer service and administrative operations by logging FNOL claims and resolving inquiries regarding policies and billing. Audit receivable accounts and manage high-volume documentation.
• Compile, analyze, and format performance metrics and journal entries to support reporting; oversee compliance workflows and maintain data accuracy.

Skills

Typing speed 35–45 WPM

MS Office proficiency

Education

High school diploma

Tools

Guidewire

Salesforce

Job description

Insurance Support Associates

Location: Honolulu

Schedule: Mon-Fri 7:30AM to 4:00PM

A premier insurance organization in Honolulu, HI is seeking a highly motivated professionals to join their team across the Commercial Underwriting, Claims, and Billing departments.

Benefits

• Medical, dental, vision coverage
• Paid Time Off
• Weekly Paychecks
• Referral Bonuses

Level 1: Insurance Support Associate II (Underwriting)

Compensation: $16.00 per hour

Job Responsibilities:

Deliver baseline administrative support across departments to streamline renewals, submissions, and account modifications, including evaluating data for clearance eligibility and logging updates into a database.

Level 2: Insurance Support Associate III (Billing, Claims, Underwriting)

Compensation: $18.00 per hour

Job Responsibilities:

Streamline customer service and administrative operations by logging First Notice of Loss (FNOL) claims and resolving inquiries regarding policies and billing. Additionally, audit receivable accounts to recover past-due balances while managing, processing, and scanning high-volume operational and policy documentation.

Level 3: Senior Insurance Support Associate (Billing, Claims)

Compensation: $20.00 per hour

Job Responsibilities:

Compile, analyze, and format performance metrics and journal entries into corporate systems to support departmental reporting. Additionally, oversee compliance documentation workflows and review official public records to maintain database accuracy and satisfy strict internal control protocols.

General Requirements

• Education: High school diploma or an equivalent secondary education credential.
• Technical Skills: Typing speed of 35–45 WPM combined with operational proficiency in MS Office.
• Preferred: 1 to 2 years of prior Property and Casualty (P&C) insurance exposure, collections background, or Guidewire/Salesforce experience.