Insurance Staff Position - State Farm Agent Team Member

GuardedByGilbert; Granite City (IL); Hybrid; USD 23,000 - 30,000; Full time

Benefits offered by this job

Hourly pay

Paid time off (vacation and personal/s

Sick days

Growth potential

Job summary

Felicia Gilbert State Farm Agent in Granite City, IL is seeking a Receptionist to join their team and deliver superior customer service. You will engage with clients, manage inquiries, and support policy-related questions while contributing to marketing goals and community events.

The role emphasizes a friendly, proactive attitude, strong communication, and teamwork in a fast-paced local office environment. This is a full-time position with growth opportunities and on-site work.

Qualifications

• Excellent communication skills in written, verbal, and listening.
• People-oriented with strong customer service focus.
• Organizational skills and ability to multitask in a fast-paced environment.
• Self-motivated and proactive problem solver.
• Detail oriented and able to manage multiple tasks.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Identify and support local community events in the market.

Skills

Communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Team player

Multi-tasking

Job description

Insurance Staff Position - State Farm Agent Team Member

Full Time in Granite City - IL

ROLE DESCRIPTION

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of a Receptionist. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Work with the agent to identify and support local community events in our market.

As an Agent Team Member, you will receive.

• Hourly pay
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none