Receptionist - State Farm Agent Team Member

Melanie Schelling; Decatur (IL); On-site; USD 28,000 - 52,000; Full time

Benefits offered by this job

Paid time off (vacation and personal/s

Commission/bonus

Job summary

State Farm Agent Team Member in Decatur, IL seeks a Receptionist to greet clients, handle inquiries about insurance availability, eligibility, coverages, policy changes, transfers, and billing clarification, and support daily operations.

You will need excellent communication, a people-oriented attitude, ability to multi-task, learn computer software, and pursue required licenses (Property & Casualty, Life & Health). The position offers salary plus commission/bonus and paid time off.

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented and self-motivated.
• Detail oriented and proactive in problem solving.
• Able to learn computer functions and use Windows applications.
• Pride in accurate, timely work and team collaboration.
• Ability to multi-task and handle a dynamic front-desk environment.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).
• Commitment to ongoing licensing updates and education.
• Availability to work the required schedule.

Responsibilities

• Provide prompt, accurate, and friendly customer service regarding insurance availability, eligibility, coverages, policy changes, transfers, claims and billing.
• Support daily office operations and maintain a strong work ethic.
• Greet visitors and coordinate with State Farm agents and customers.

Skills

Communication skills

Customer service

Multi-tasking

Team player

Proactive

Windows

Learn software

Tools

Microsoft Office

Windows

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
• Must be available to work the following schedule:

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Do you want a career and not just a job?

We are a very busy office and are looking for our next great team member. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Decatur, IL.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule? *

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none