Insurance Specialist - Physical Therapy - Fields

Experience Champaign Urbana; Champaign (IL); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

401k Plan

Paid Time Off

Dental Insurance

Vision Insurance

Long Term Disability

Group Term Life Insurance

Identity Theft Protection

Job summary

Christie Clinic's Fields location seeks a full-time Insurance Specialist for the Physical Therapy department. The role handles obtaining authorizations for PT services and supporting front desk duties from Monday to Friday, 8:00am to 5:00pm, with no night or weekend requirements.

The position involves updating billing alerts, guiding patients and providers on insurance requirements, and staying current with changes in carrier policies and EMR workflows.

Qualifications

• High School Diploma or equivalent is required.
• Preferred healthcare experience is a plus.

Responsibilities

• Obtain all authorizations for Physical Therapy via online insurance sites and phone calls.
• Update billing alerts and provide final information to PSRs to schedule patients.
• File fax confirmations for insurance authorizations.
• Maintain PT visits within authorization dates and visits provided.
• Correspond on insurances, appeals, and retro authorizations.
• Address patient questions/complaints and escalate when needed.
• Review follow-up questions from patients, billing, and claims.
• Provide insurance guidance to patients and providers, adhering to carrier requirements.
• Attend Continuous Improvement classes for insurance rule changes in EMR and carriers.
• Assist front desk with check-in, scheduling, and phone coverage.
• Perform related duties as required.

Education

High School Diploma or equivalent

Job description

Insurance Specialist - Physical Therapy - Fields

Christie at the Fields (LLC) - Champaign, IL 61822

Overview

• Salary Range: $17.60 - $24.19 Hourly
• Position Type: Full Time
• Job Shift: 1st Shift
• Education Level: High School
• Category: Insurance

General Summary of Duties

Christie Clinic's department of Physical Therapy is seeking a full-time Insurance Specialist at the Fields clinic from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements.

Duties include performance of skills through obtaining authorizations for physical therapy services in accordance with established rules and procedures.

Job Qualifications and Expectations

JOB DUTIES: (This list may not include all of the duties assigned.)

• Obtaining all authorizations for Physical Therapy through online insurance sites and through phone calls.
• Updating billing alerts and providing final information to PSR’s to schedule patients.
• File fax confirmations for insurance authorizations.
• Assist with maintaining physical therapy visits within authorization dates and visits provided.
• Do correspondence concerning overall insurances, appeals, and retro authorizations.
• Problems solve patient’s questions/complaints and forward to customer service if necessary.
• Check Jellybeans follow up questions from patients/billing dept/claims.
• Provide insurance guidance to patients and providers. Demonstrate understanding of insurance requirements.
• Attend Continuous Improvement classes for changes to insurance requirements in the electronic medical record and individual carrier updates.
• Assist with coverage of front desk needs, including check in, scheduling and answering phone calls.
• Perform related work as required.

REQUIRED QUALIFICATIONS:

• High School Diploma or equivalent

PREFERRED QUALIFICATIONS:

• Previous health care experience

CERTIFICATE/LICENSE:

• None

TYPICAL PHYSICAL DEMANDS:

Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 25 pounds. Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

TYPICAL WORKING CONDITIONS:

Work is performed in a clinical setting and involves contact with insurance carriers/patients as well as exposure to communicable illnesses. Requirements may include working irregular hours.

PAY AND BENEFITS:

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria.

We also offer a substantial benefits package, including:

• Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)
• Dependent Care Flexible Spending Account
• 401k Plan
• Medical Flexible Spending Account
• Health Insurance
• Group Term Life Insurance
• Dental Insurance
• Identity Theft Protection
• Vision Insurance
• Long Term Disability
• Accidental Death & Dismemberment Insurance