Insurance Solutions Specialist – Customer Growth & Service

Stephanie Robar - State Farm Agent; Marquette (MI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Parental leave

Training & development

401(k) matching

Bonus based on performance

Job summary

Stephanie Robar - State Farm Agent in Marquette, MI is seeking a Multiline Representative to help customers protect what matters most. The role focuses on understanding client needs, building lasting relationships, and guiding them to suitable product options with care and clarity.

You will support daily operations, assist in marketing efforts, and maintain accurate records to ensure a positive, consistent customer experience across product lines. State licensing is required or pursued upon hire.

Qualifications

• Experience in customer service or business support preferred.
• Must possess or be able to obtain state insurance licenses.
• Strong written and verbal communication skills.
• Good organizational abilities with attention to detail.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Customer service

Communication

Relationship building

Organization

Education

Insurance license required

Job description

Stephanie Robar - State Farm Agent in Marquette, MI is seeking a Multiline Representative to help customers protect what matters most. The role focuses on understanding client needs, building lasting relationships, and guiding them to suitable product options with care and clarity.

You will support daily operations, assist in marketing efforts, and maintain accurate records to ensure a positive, consistent customer experience across product lines. State licensing is required or pursued upon hire.