Insurance Services Specialist: Policy Care & Payments

AAA; San Clemente (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health coverage (medical)

401(K) with company match and Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises in California is seeking an Insurance Service Specialist to provide service and clerical support to agents and members in our branch offices. You will assist members with questions, payments, and policy changes, delivering legendary service.

Qualifications include bilingual English/Spanish preferred, customer service experience, a high school diploma, MS Office proficiency, and strong communication and organizational skills.

Qualifications

• Bilingual skills in English and Spanish preferred.
• Prior customer service experience is required.
• High school diploma or equivalent is required.
• Experience in a sales environment strongly preferred.
• Proficiency with Microsoft Office software products.
• Excellent communication and interpersonal skills with strong organizational abilities.

Responsibilities

• Maintenance and servicing of insurance policies
• Verifying new business applications
• Processing insurance and membership payments
• Updating electronic member information
• Maintaining filing systems and typing

Skills

Bilingual English/Spanish

Customer service

MS Office

Sales experience

Communication skills

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Auto Club Enterprises in California is seeking an Insurance Service Specialist to provide service and clerical support to agents and members in our branch offices. You will assist members with questions, payments, and policy changes, delivering legendary service.

Qualifications include bilingual English/Spanish preferred, customer service experience, a high school diploma, MS Office proficiency, and strong communication and organizational skills.