Insurance Services Specialist — Customer Care

Allstate Recruiting; Draper (UT); On-site; USD 14,206 - 20,233; Full time

Job summary

Allstate Recruiting is hiring Licensed Insurance Sales Representatives and Customer Service Representatives in Draper, Utah. The Customer Service Representative is tasked with providing exceptional customer service through various inquiries, ensuring positive customer interactions and satisfaction.

Key responsibilities include resolving issues, processing policy changes, and maintaining effective communication. Candidates should have relevant experience, a high school diploma, and strong listening skills. Compensation starts at $12.50 per hour with a flexible schedule.

Qualifications

• 1-2 years of customer service experience required.
• Prior contact center experience considered a plus.
• Excellent verbal and written communication skills needed.

Responsibilities

• Resolve customer inquiries and service requests.
• Process changes to customer policies accurately.
• Direct inquiries to licensed representatives when necessary.

Skills

Customer service experience

Listening skills

Communication skills

PC proficiency

Education

High School diploma or equivalent

Job description

Allstate Recruiting is hiring Licensed Insurance Sales Representatives and Customer Service Representatives in Draper, Utah. The Customer Service Representative is tasked with providing exceptional customer service through various inquiries, ensuring positive customer interactions and satisfaction.

Key responsibilities include resolving issues, processing policy changes, and maintaining effective communication. Candidates should have relevant experience, a high school diploma, and strong listening skills. Compensation starts at $12.50 per hour with a flexible schedule.