Insurance Services & Customer Experience Specialist

Keeneinsurance; Concord (NH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Salary + Commission

Insurance Stipend

Paid time off

Signing bonus

401(k) matching

Job summary

State Farm Agent Craig Vickers in Concord, NH is hiring a Customer Service Representative for a full-time, on-site role. The position focuses on delivering exceptional service, handling inquiries, and supporting the agent team to grow the insurance business.

You will establish relationships, maintain accurate records, and respond to customer requests while coordinating with other team members. Benefits include salary plus commission, insurance stipend, PTO, signing bonus, and 401(k) matching;

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

State Farm Agent Craig Vickers in Concord, NH is hiring a Customer Service Representative for a full-time, on-site role. The position focuses on delivering exceptional service, handling inquiries, and supporting the agent team to grow the insurance business.

You will establish relationships, maintain accurate records, and respond to customer requests while coordinating with other team members. Benefits include salary plus commission, insurance stipend, PTO, signing bonus, and 401(k) matching;