Insurance Sales & Service Pro (Flexible Schedule)

Fred Loya Insurance Agency; Birmingham (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Fred Loya Insurance Agency in Birmingham, AL is seeking a full-time Insurance CSR to deliver professional, courteous service to internal and external customers. You will answer policy questions, accept payments, and process transactions.

You will identify customer needs, follow up on quotes, renewals, and cancellations, assist with marketing, keep the office tidy, and handle FNOL vehicle inspections. A high school diploma and bilingual English/Spanish are helpful.

Qualifications

• Experience in customer service or sales preferred.
• Ability to communicate clearly with customers.
• Bilingual English/Spanish is helpful.

Responsibilities

• Provide professional service to customers and answer policy questions.
• Accept payments and process transactions.
• Identify customer needs and advise on policy options.
• Follow up on quotes, renewals, and cancellations.
• Assist with marketing for new business when needed.
• Maintain a neat work area and office.
• Take vehicle photos for FNOL inspections.
• Position is full time.

Skills

Customer service

Communication

Bilingual English/Spanish

Education

High School Diploma

Tools

Computer literacy

Job description

Fred Loya Insurance Agency in Birmingham, AL is seeking a full-time Insurance CSR to deliver professional, courteous service to internal and external customers. You will answer policy questions, accept payments, and process transactions.

You will identify customer needs, follow up on quotes, renewals, and cancellations, assist with marketing, keep the office tidy, and handle FNOL vehicle inspections. A high school diploma and bilingual English/Spanish are helpful.