CSR- In office Sales Representative

Fred Loya Insurance Agency; Oklahoma City (OK); On-site; USD 30,000 - 45,000; Full time

Job summary

A well-known insurance provider is seeking a Customer Service Representative for their Oklahoma City office. The role involves selling new auto insurance policies, renewing existing ones, and providing excellent customer service. Candidates should have a high school diploma and good communication skills. This is a full-time entry-level position offering opportunities for career growth.

Qualifications

• Must pass state licensing requirements.
• Previous customer service experience is helpful.

Responsibilities

• Provide professional, courteous service to customers.
• Answer questions regarding policies.
• Accept payments and process transactions.
• Identify customer needs regarding their policies.
• Follow up on quotes, renewals, and cancellations.
• Participate in marketing initiatives for new business.
• Maintain a neat work area and office.
• Perform FNOLs (vehicle inspections).
• Handle bank deposits.

Skills

Computer literacy

Bilingual (English/Spanish)

Excellent communication skills

Customer experience

Education

High School Diploma

Job description

Join to apply for the CSR - In Office Sales Representative role at Fred Loya Insurance Agency.

**Brief Description:**
Customer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for potential new business.

**Requirements:**

• Computer literate with basic to intermediate skills
• Bilingual (English/Spanish) is helpful
• Excellent communication skills, assertive, and able to provide a first-rate customer experience
• Must pass state licensing requirements
• Flexible schedule
• Reliable transportation

**Education/Training/Experience:**
High School Diploma; previous customer service experience is helpful.

**Essential Duties and Responsibilities:**

• Provide professional, courteous service to customers
• Answer questions regarding policies
• Accept payments and process transactions
• Identify customer needs regarding their policies
• Follow up on quotes, renewals, and cancellations
• Participate in marketing initiatives for new business
• Maintain a neat work area and office
• Perform FNOLs (vehicle inspections)
• Take vehicle pictures (squatting, bending, flexing required)
• Handle bank deposits
• This is a full-time position
• Other duties as assigned

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Insurance