Insurance Sales Representative

Horn Family Insurance; Naples (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

Horn Family Insurance in Naples, FL is seeking an Insurance Sales Representative to advise clients on coverage options, quote, present, and close policies that meet their needs.

The full-time, on-site role involves handling calls, conducting coverage reviews, preparing proposals, and following up on leads. You will maintain client relationships and ensure accurate records while staying current with carrier guidelines.

Qualifications

• Strong Insurance Sales skills and ability to prospect, qualify leads, and close business ethically and effectively.
• Solid understanding of Insurance and Insurance Brokerage practices, including coverage types, carrier options, and basic underwriting concepts.
• Excellent Customer Service skills, with a focus on listening, empathy, and clear communication in person, by phone, and in writing.
• Ability to build long-term client relationships, manage multiple accounts, and prioritize tasks in a fast-paced environment.
• Active Florida insurance license (or willingness and eligibility to obtain one within a defined timeframe).
• Comfort using agency management systems, CRM tools, and standard office software for documentation and follow-up.

Responsibilities

• Handle inbound and outbound calls, conduct coverage reviews, and prepare proposals.
• Present and quote insurance options, and close policies that meet clients’ needs.
• Follow up on leads generated through various channels.
• Build and maintain client relationships and provide ongoing service on policy changes and renewals.
• Maintain accurate records in agency systems and stay current with carrier products and underwriting guidelines.
• Collaborate with team members to support a high standard of service.

Skills

Insurance sales

Customer service

Client relationships

Communication

FL insurance license

Relationship building

Tools

CRM systems

Agency management systems

Job description

Company Description

Horn Family Insurance is a full-service, independent insurance agency based in Naples, FL. The agency has been serving Florida residents since 1980, with a strong focus on service, hard work, and long-term relationships. Horn Family Insurance treats clients like family, emphasizing trust, responsiveness, and personalized guidance. As an independent agent, the company provides access to multiple insurance carriers to help clients find coverage that fits their needs. Team members join a close-knit environment committed to integrity and community-focused service.

Role Description

The Insurance Sales Representative is a full-time, on-site role based in Naples, FL. This role is responsible for advising prospective and existing clients on insurance options, including quoting, presenting, and closing insurance policies that match their needs. Day-to-day tasks include handling inbound and outbound calls, conducting coverage reviews, preparing proposals, and following up on leads generated through various channels. The Insurance Sales Representative will build and maintain client relationships, provide ongoing customer service support on policy changes and renewals, and collaborate with team members to ensure a high standard of service. The role also involves maintaining accurate records in agency systems, staying current with carrier products and underwriting guidelines, and contributing to a positive, collaborative office culture.

Qualifications

• Strong Insurance Sales and Sales skills, with the ability to prospect, qualify leads, and close business ethically and effectively.
• Solid understanding of Insurance and Insurance Brokerage practices, including coverage types, carrier options, and basic underwriting concepts.
• Excellent Customer Service skills, with a focus on listening, empathy, and clear communication in person, by phone, and in writing.
• Ability to build long-term client relationships, manage multiple accounts, and prioritize tasks in a fast-paced environment.
• Active Florida insurance license (or willingness and eligibility to obtain one within a defined timeframe).
• Comfort using agency management systems, CRM tools, and standard office software for documentation and follow-up.
• High level of integrity, reliability, and professionalism, with a commitment to team collaboration and community-focused service.
• Prior experience in personal lines or commercial insurance sales is preferred; experience in an independent agency setting is a plus.