Insurance Sales & Customer Service Rep (Flexible Schedule)

Fred Loya Insurance Agency; Irving (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Fred Loya Insurance Agency in Irving, TX seeks a full-time customer service oriented sales associate to service internal and external customers, answer policy questions, process payments, and identify policy needs. The role involves follow-ups on quotes, renewals, and cancellations and participation in marketing activities for new business.

Qualified candidates will have a High School Diploma, strong communication skills, and the ability to pass state licensing requirements.

Qualifications

• Strong communication and interpersonal skills to serve internal and external customers.
• Ability to explain policies and coverage clearly to clients.
• Proficiency with basic computer applications and transaction processing.
• Flexibility to adapt to a changing schedule and tasks.
• Willingness to obtain/maintain state licensing as required.

Responsibilities

• Sell insurance products and provide excellent service to customers.
• Answer questions about customer policies and process payments.
• Identify customer needs and follow up on quotes, renewals, and cancellations.
• Assist with marketing initiatives for new business development as needed.
• Maintain a neat, organized work area and office.
• Perform FNOLs and vehicle inspections when required.
• Take vehicle pictures as needed.
• Complete bank deposits and other duties as assigned.

Skills

Excellent communication

Customer service

Bilingual English/Spanish helpful

Education

High School Diploma

Job description

Fred Loya Insurance Agency in Irving, TX seeks a full-time customer service oriented sales associate to service internal and external customers, answer policy questions, process payments, and identify policy needs. The role involves follow-ups on quotes, renewals, and cancellations and participation in marketing activities for new business.

Qualified candidates will have a High School Diploma, strong communication skills, and the ability to pass state licensing requirements.