Insurance Sales & Client Relations Specialist

Justin Vander Iest - State Farm Agent; Rockford (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Paid time off

Training & development

Job summary

Justin Vander Iest - State Farm Agent is seeking an Account Representative to support daily operations and drive customer success in Michigan. You will grow the agency by building meaningful relationships and acting as a liaison between customer needs and agency departments.

You’ll promote relevant insurance and financial services products, develop leads, schedule appointments, and provide prompt, friendly service to customers with product availability, coverages, policy changes, and billing

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Job description

Justin Vander Iest - State Farm Agent is seeking an Account Representative to support daily operations and drive customer success in Michigan. You will grow the agency by building meaningful relationships and acting as a liaison between customer needs and agency departments.

You’ll promote relevant insurance and financial services products, develop leads, schedule appointments, and provide prompt, friendly service to customers with product availability, coverages, policy changes, and billing