Insurance Account & Growth Specialist

State Farm; Belleville (MI); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Competitive salary

Job summary

State Farm independent contractor agent in Belleville, Michigan, is seeking an Account Representative to support daily operations and drive customer success. You will grow the agency through meaningful customer relations, marketing relevant products, and acting as a liaison between customer needs and agency departments.

The role emphasizes proactive service, lead development, appointment setting, and delivering prompt, friendly assistance on product availability, coverages, billing, and policy

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing products based on customer’s

Communication skills

Customer service oriented

Anticipate customer needs

Relate to customers

Property & Casualty license

Job description

State Farm independent contractor agent in Belleville, Michigan, is seeking an Account Representative to support daily operations and drive customer success. You will grow the agency through meaningful customer relations, marketing relevant products, and acting as a liaison between customer needs and agency departments.

The role emphasizes proactive service, lead development, appointment setting, and delivering prompt, friendly assistance on product availability, coverages, billing, and policy