Insurance Sales Agent - Portage, MI

AAA-The Auto Club Group; Portage (MI); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

AAA membership with roadside assistant

Adoption assistance program

Tuition assistance

Job summary

The Auto Club Group (ACG) is seeking an energetic insurance sales professional for our Portage Branch Office. This full-time role combines sales and service of insurance products, memberships, and financial solutions in a fast-paced, onsite setting.

You will conduct comprehensive reviews, identify coverage gaps, and guide customers to suitable solutions, while building lasting relationships and driving referrals through community engagement.

Qualifications

• Active State Property & Casualty Insurance Sales license.
• Active State Life and Health Insurance Sales license, or obtain within 60 days of hire.
• Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
• High School diploma or equivalent.
• 1+ year(s) of customer-facing experience in a fast-paced computer-automated business environment (e.g., financial/banking).
• Insurance experience is helpful but not required.

Responsibilities

• Own the sale and ongoing service of ACG-branded and brokered insurance products, memberships, and financial products within a high-traffic ACG branch.
• Conduct comprehensive insurance reviews to assess risk, identify coverage gaps, recommend solutions, quote, bind, and issue policies following underwriting guidelines and regulatory requirements.
• Build and maintain strong rapport with members and clients, respond to inquiries with professionalism and urgency, and support high customer satisfaction, loyalty, and trust in the AAA brand.
• Actively engage in local branch and community events to prospect, expand referral networks, develop new business opportunities, and identify cross-sell and referral opportunities into Travel and Financial Services.

Skills

Property & Casualty license

Life & Health license

Customer-facing experience

CRM proficiency

Microsoft Office

Education

High School diploma or equivalent

Tools

CRM systems

Microsoft Office

Job description

Position Summary

Full‑time | W‑2 | Base Pay + Incentives + Full Benefits. Join a fast‑paced branch where you’ll grow your sales career by helping customers find the right insurance and financial solutions. Build meaningful relationships, uncover new opportunities, and drive business through community engagement and referrals—all while earning rewards for your success. This is an onsite position located in the Portage Branch Office.

Key Responsibilities

• Own the sale and ongoing service of ACG‑branded and brokered insurance products, memberships, and financial products within a high‑traffic ACG branch.
• Conduct comprehensive insurance reviews to assess risk, identify coverage gaps, recommend solutions, quote, bind, and issue policies following underwriting guidelines and regulatory requirements.
• Build and maintain strong rapport with members and clients, respond to inquiries with professionalism and urgency, and support high customer satisfaction, loyalty, and trust in the AAA brand.
• Actively engage in local branch and community events to prospect, expand referral networks, develop new business opportunities, and identify cross‑sell and referral opportunities into Travel and Financial Services.

Required Qualifications

• Active State Property & Casualty Insurance Sales license.
• Active State Life and Health Insurance Sales license, or obtain within 60 days of hire.
• Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
• High School diploma or equivalent.
• 1+ year(s) of customer‑facing experience in a fast‑paced computer‑automated business environment (e.g., financial/banking).
• Insurance experience is helpful but not required.

Experience That Sets You Up For Success

• Demonstrated ability to develop, manage, and close sales opportunities including disciplined lead tracking, follow‑up, pipeline management, and accountability for achieving and exceeding performance goals.
• Consultative selling techniques supported by deep product knowledge, strong listening skills, and the ability to assess customer needs quickly.
• Proven ability to generate new opportunities through referrals, outbound activity, networking, and other business‑development efforts.
• Excellent verbal and written communication skills with a customer‑first mindset and confidence in guiding sales conversations.
• Proficiency with technology to support sales execution, including CRM platforms and Microsoft Office applications.

Work Environment

• Work in a temperature‑controlled AAA branch location; this is an onsite position.
• Ability to work varied hours, including possible weekends.
• Some travel to local events may be required.

Compensation & Benefits Overview

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Deeper Dive into Pay & Incentives

• Base pay (non‑exempt).
• Typical Starting Earnings $55,000 – $70,000 (First‑year, based on performance).
• Ramp‑up support $5,000 processed at 30 and 60 days of employment.
• Supplemental Pay for six months:
  • $200/week during months 0–2
  • $150/week during months 3–4
  • $100/week during months 5–6
• Performance Incentives.
• Elevated commission structure during the first 15 months.
• New Hire On‑Pace Bonus tied to milestones.

Benefits

Health & Wellness

• Medical plans with multiple coverage options, including HSA eligibility.
• Prescription drug coverage.
• Dental and vision benefits.
• Employee Assistance Program (confidential support services).

Financial Protection & Insurance

• Company‑paid basic life insurance.
• Optional supplemental life insurance and dependent coverage.
• Short‑term and long‑term disability coverage.
• Critical illness, accident, and pet insurance options.

Retirement & Savings

• 401(k) plan: 3% automatic deferral upon eligibility; employee may contribute 1%‑50% of eligible earnings (pre‑ or post‑tax).
• Company match of 50% on employee contributions up to 6% of pay, with immediate vesting.
• Additional company contribution of 4% of pay each pay day, 100% vested after 3 years of service.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.

Time Off & Leave

• Paid Time Off (PTO): Accrual‑based, increasing with tenure, eligible at 90 days of employment. Full‑time new employees receive up to 12 PTO days annually.
• Paid holidays: Full‑time employees eligible for 10 company‑paid holidays annually plus 1 mental health day, 2 floating holidays, and 1 volunteer day; part‑time employees eligible for 8 company‑paid holidays annually plus 1 mental health day and 2 floating holidays.
• Paid leave programs, including parental, bereavement, jury duty, and military leave.

Career Growth & Education

• Tuition assistance (up to $5,250 annually; 80% covered by ACG).
• Professional certification support with 100% reimbursement for eligible programs.
• Opportunities for career development and advancement.

Additional Perks

• Complimentary AAA membership with roadside assistance and travel discounts.
• Adoption assistance program.

Important Note

ACG’s Compensation philosophy is to provide a market‑competitive structure of fair, equitable and performance‑based pay to attract and retain excellent talent. Pay ranges outlined in this posting are based on geographic areas. Salary at the time of offer is determined by these and other factors associated with the job and job level.

Equal Employment Opportunity

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Applicant Requirements

Regular and reliable attendance is essential for the function of this job. Candidates will be required to consent to a background and drug screen based on the requirements of the position.