Insurance Sales Agent - Birmingham, MI

acg; Birmingham (AL); On-site; USD 57,000 - 70,000; Full time

Benefits offered by this job

Ramp‑up incentive

Full benefits

AAA membership

Job summary

Auto Club Group in Birmingham, MI is seeking a full‑time Sales Associate to help customers find insurance and financial solutions. This relationship‑driven role rewards your ability to build trust, expand your pipeline, and serve members through community engagement and referrals.

You will earn a base pay plus incentives, plus ramp‑up support and full benefits. The position requires state insurance licenses, a high school diploma, and customer‑facing experience, with weekday hours 9:00 to 5:30

Qualifications

• Active State Property & Casualty Insurance Sales license
• Active State Life and Health Insurance Sales license, or obtain within 90 days of hire
• Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling Auto Club Group Membership products.
• Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a timeframe established by the Business Unit.
• High School diploma or equivalent
• 1+ year(s) of customer-facing experience in a fast-paced computer-automated business environment (e.g., financial/banking)

Responsibilities

• Own the sale and ongoing service of insurance products, memberships, and financial products within a high-traffic branch; uncover customer needs, generate new business, retain existing clients, and meet sales targets.
• Conduct comprehensive reviews to assess risk, identify coverage gaps, and quote, bind, and issue policies per underwriting guidelines.
• Build and maintain rapport with members and clients, respond to inquiries with professionalism and urgency, and support customer satisfaction in the AAA brand.
• Engage in local branch and community events to prospect, expand referral networks, develop new opportunities, and identify cross-sell opportunities into Travel and Financial Services.

Skills

Customer-facing experience

Sales experience

Communication skills

CRM proficiency

Education

High School diploma or equivalent

Tools

CRM platforms

Microsoft Office

Job description

Job Type

Full time

Exempt/Non Exempt

Hourly

Job Description

This is a relationship driven sales role with long‑term income potential through commission. Building a client base takes time, which is why we provide ramp‑up earnings support during your first months as you grow your pipeline and book of business.

$2,500 New Agent Ramp‑up Incentive – Supports your transition by providing additional income as you develop your pipeline and build a foundation for long‑term success.

If you enjoy helping people, building relationships, and earning more through performance, we’ll provide the training, tools, and support to help you succeed.

Success in this role comes from:

• Consistent outreach
• Proactive engagement with prospective clients
• Strong follow‑up
• Community networking
• Building trust with clients

Location Details

On‑site located at our Birmingham, MI branch.

Position Schedule / Shift

Monday - Friday 9:00 AM – 5:30 PM

Position Summary

Full‑time | W‑2 | Base Pay + Incentives + Full Benefits

Join a fast‑paced branch where you’ll grow your sales career by helping customers find the right insurance and financial solutions. Build meaningful relationships, uncover new opportunities, and drive business through community engagement and referrals—all while earning rewards for your success.

Key Responsibilities

• Sales, Retention & Growth: Own the sale and ongoing service of ACG‑branded and brokered insurance products, memberships, and financial products within a high‑traffic ACG branch; uncover customer needs, generate new business, retain existing clients, grow ACG’s insurance portfolio, overcome objections, negotiate effectively, close sales, and meet or exceed individual sales targets and incentive plan expectations.
• Insurance Reviews & Policy Execution: Conduct comprehensive reviews to assess risk, identify coverage gaps, recommend solutions, and quote, bind, and issue policies per underwriting guidelines and regulatory requirements.
• Customer Relationship Management: Build and maintain strong rapport with members and clients, respond to inquiries with professionalism and urgency, and support high customer satisfaction, loyalty, and trust in the AAA brand.
• Prospecting, Community Engagement & Referrals: Actively engage in local branch and community events to prospect, expand referral networks, develop new business opportunities, and identify cross‑sell and referral opportunities into Travel and Financial Services to maximize overall member value.

Required Qualifications

• Active State Property & Casualty Insurance Sales license
• Active State Life and Health Insurance Sales license, or obtain within 90 days of hire
• Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
• Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a timeframe established by the Business Unit.
• High School diploma or equivalent
• 1+ year(s) of customer‑facing experience in a fast‑paced computer‑automated business environment (e.g., financial/banking)

Experience That Sets You Up for Success

• Sales Execution & Pipeline Management: Demonstrated ability to develop, manage, and close sales opportunities, including disciplined lead tracking, follow‑up, pipeline management, and accountability for achieving and exceeding performance goals.
• Consultative Selling & Customer Discovery: Apply consultative selling techniques supported by deep product knowledge, strong listening skills, and the ability to quickly assess customer needs, identify coverage gaps, recommend solutions, and deliver tailored value.
• Prospecting & Business Development: Proven ability to generate new opportunities through referrals, outbound activity, networking, and other business‑development efforts.
• Communication & Customer Mindset: Excellent verbal and written communication skills with a strong customer‑first mindset and confidence in guiding sales conversations.
• Sales Technology & Tools: Proficient in leveraging technology to support sales execution, including CRM platforms and Microsoft Office applications.

Work Environment

• Work in a temperature‑controlled AAA branch location
• Ability to work varied hours, including possible weekends
• Some travel to local events may be required

Compensation & Benefits Overview

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Deeper Dive into Pay & Incentives

Build a rewarding sales career with the stability of base pay, performance‑based earning potential, and support to grow, with additional career path options available if entrepreneurship is part of your long‑term goals.

• Base pay (non‑exempt)
  • Typical Starting Earnings $57,000 - $62,000+ (First year, based on performance)
• Additional Compensation
  • Ramp‑up support $2,500
    • Processed 30 and 60 days of employment
  • Supplemental Pay for six months
    • $200/week during months 0–2
    • $150/week during months 3–4
    • $100/week during months 5–6
• Performance Incentives
  • Elevated commission structure during the first 15 months
  • New Hire On‑Pace Bonus tied to milestones

Benefits

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well‑being, and professional growth.

Health & Wellness

• Medical plans with multiple coverage options, including HSA eligibility
• Prescription drug coverage
• Dental and vision benefits
• Employee Assistance Program (confidential support services)

Financial Protection & Insurance

• Company‑paid basic life insurance
• Optional supplemental life insurance and dependent coverage
• Short‑term and long‑term disability coverage
• Critical illness, accident, and pet insurance options

Retirement & Savings

• 401(k) plan
  • 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax
  • Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting
  • Additional company contribution of 4% of pay each pay day into your account; 100% vested after three years of service
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options

Time Off & Leave

• Paid Time Off (PTO) – Accrual‑based, increases with tenure, eligible at 90 days of employment
  • Full‑time new employees receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements
  • Part‑time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month

• Paid Holidays
  • Full‑time employees are eligible for 10 company‑paid holidays annually, plus 1 mental health day, 2 floating holidays, and 1 volunteer day. Holidays vary by business unit schedules
  • Part‑time employees are eligible for 8 company‑paid holidays annually, plus 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules

• Paid leave programs, including parental, bereavement, jury duty, and military leave

Career Growth & Education

• Tuition assistance (up to $5,250 annually; 80% covered by ACG)
• Professional certification support with 100% reimbursement for eligible programs
• Opportunities for career development and advancement

Additional Perks

• Complimentary AAA membership with roadside assistance and travel discounts
• Adoption assistance program

This position is expected to remain posted through 8/1/2026, however, it may close at any time once a qualified candidate pool is identified.

Equal Employment Opportunity

The Auto Club Group, and all its affiliated companies, is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.

Background Check Requirement

Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the position’s requirements.