Insurance Sales Agent - Midland, MI

AAA-The Auto Club Group; Midland (MI); On-site; USD 57,000 - 62,000; Full time

Benefits offered by this job

AAA membership

Roadside assistance

Travel discounts

Tuition assistance

Career development support

Job summary

Auto Club Group (ACG) in Midland, MI seeks a relationship-driven insurance and financial services professional. You will own sales and servicing of products, expand your client base, and drive business through community engagement and referrals, with rewards tied to performance.

The role offers base pay plus incentives, full benefits, and ramp-up support during initial months as you build your pipeline and book of business.

Qualifications

• Active State Property & Casualty Insurance Sales license (required).
• Active State Life and Health Insurance Sales license or must obtain within 90 days of hire.
• 1+ year of customer-facing experience in a fast-paced environment.

Responsibilities

• Own the sale and ongoing service of ACG-branded and brokered insurance and financial products; generate new business, retain clients, grow portfolio, meet targets.
• Conduct comprehensive insurance reviews to assess risk, identify gaps, recommend solutions, and quote, bind, and issue policies.
• Build rapport with members and clients, respond to inquiries with professionalism to support satisfaction, loyalty, and trust in the AAA brand.
• Engage in local branch and community events to prospect, expand referral networks, and identify cross-sell opportunities.

Skills

Insurance licenses

Customer‑facing experience

Licensing & appointments knowledge

Education

High School diploma or equivalent

Job description

Job Type

Full time

Exempt / Non Exempt

Hourly

Location

Midland, MI – on site (branch office)

Position Schedule / Shift

Monday – Friday 9:00 AM – 5:30 PM

Position Summary

Full‑time | W‑2 | Base Pay + Incentives + Full Benefits. Join a fast‑paced branch where you grow your sales career by helping customers find the right insurance and financial solutions. Build meaningful relationships, uncover new opportunities, and drive business through community engagement and referrals – all while earning rewards for your success.

Job Description

Relationship‑driven sales role with long‑term income potential through commission. Building a client base takes time, so we offer ramp‑up earnings support during the first months as you grow your pipeline and book of business.

Ramp‑up Incentive

$5,000 New Agent Ramp‑up Incentive – additional income as you develop the pipeline and build a strong foundation for long‑term success.

Success In This Role Comes From

• Consistent outreach
• Proactive engagement with prospective clients
• Strong follow‑up
• Community networking
• Building trust with clients

Key Responsibilities

• Own the sale and ongoing service of ACG‑branded and brokered insurance products and financial products. Generate new business, retain existing clients, grow the portfolio, overcome objections, negotiate effectively, and meet or exceed individual sales targets and incentive plan expectations.
• Conduct comprehensive insurance reviews to assess risk, identify coverage gaps, recommend solutions, and quote, bind, and issue policies under underwriting guidelines and regulatory requirements.
• Build and maintain strong rapport with members and clients, responding to inquiries with professionalism and urgency to support high customer satisfaction, loyalty, and trust in the AAA brand.
• Actively engage in local branch and community events to prospect, expand referral networks, develop new business opportunities, and identify cross‑sell and referral opportunities into Travel and Financial Services.

Required Qualifications

• Active State Property & Casualty Insurance Sales license
• Active State Life and Health Insurance Sales license, or obtain within 90 days of hire
• Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
• Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit.
• High School diploma or equivalent
• 1+ year(s) of customer‑facing experience in a fast‑paced computer‑automated business environment (e.g., financial/banking)
• Insurance experience helpful but not required.

Experience That Sets You Up For Success

• Sales Execution & Pipeline Management – disciplined lead tracking, follow‑up, pipeline management, and accountability for achieving and exceeding performance goals.
• Consultative Selling & Customer Discovery – consultative sales techniques, strong product knowledge, listening skills, and ability to assess customer needs and recommend solutions.
• Prospecting & Business Development – proven ability to generate new opportunities through referrals, outbound activity, networking, and other business‑development efforts.
• Communication & Customer Mindset – excellent verbal and written communication skills with a customer‑first mindset.
• Sales Technology & Tools – proficient in leveraging technology such as CRM platforms and Microsoft Office applications.

Work Environment

• Work in a temperature‑controlled AAA branch location
• Ability to work varied hours, including possible weekends
• Some travel to local events may be required

Compensation & Benefits Overview

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Pay & Incentives

• Base Pay (non‑exempt)
  • Typical starting earnings $57,000 – $62,000+ (first year, based on performance)
• Additional Compensation
  • Ramp‑up support $2,500 – processed 30 and 60 days of employment
  • Supplemental pay for six months:
    • $200/week during months 0–2
    • $150/week during months 3–4
    • $100/week during months 5–6
  • Performance Incentives
    • Elevated commission structure during the first 15 months
    • New Hire On‑Pace Bonus tied to milestones

Benefits

• Health & Wellness
  • Medical plans with multiple coverage options, including HSA eligibility
  • Prescription drug coverage
  • Dental and vision benefits
  • Employee Assistance Program (confidential support services)
• Financial Protection & Insurance
  • Company‑paid basic life insurance
  • Optional supplemental life insurance and dependent coverage
  • Short‑term and long‑term disability coverage
  • Critical illness, accident, and pet insurance options
• Retirement & Savings
  • 401(k) plan to support long‑term financial goals
    • 3% automatic deferral upon eligibility; may contribute 1%‑50% of eligible earnings, pre or post tax
    • Company match of 50% on employee contributions up to 6% of pay, payable after year‑end, immediate vesting
    • Additional company contribution of 4% of pay each payday into your account; 100% vested after three (3) years of service
    • Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options
• Time Off & Leave
  • Paid Time Off (PTO) – accrual‑based, increases with tenure, eligible at 90 days employment
    Full‑time new employees receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements
  • Part‑time employees accrue PTO hours based on scheduled hours, minimum 3 hours per month
  • Paid Holidays – full‑time employees eligible for 10 company‑paid holidays annually plus 1 mental health day, 2 floating holidays and 1 volunteer day; part‑time employees eligible for 8 company‑paid holidays annually plus 1 mental health day and 2 floating holidays
  • Paid leave programs (parental, bereavement, jury duty, military leave)
• Career Growth & Education
  • Tuition assistance up to $5,250 annually (80% covered by ACG)
  • Professional certification support with 100% reimbursement for eligible programs
  • Opportunities for career development and advancement
• Additional Perks
  • Complimentary AAA membership with roadside assistance and travel discounts
  • Adoption assistance program

Equal Opportunity

Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.