Insurance Risk Analyst

Marsh; Southfield (MI); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Hybrid work

Job summary

Marsh seeks an Insurance Risk Analyst to join our Speciality - Insurance Operations team in Detroit, MI. The role offers a hybrid work arrangement and focuses on coordinating insurance documentation, administrative workflows, and business continuity activities within a dynamic executive-level support environment.

Ideal candidates have 5–8 years in insurance-related administrative roles, strong organizational skills, and proficiency with Microsoft Office and ServiceNow.

Qualifications

• 5–8 years of experience in the insurance industry or demonstrated knowledge of insurance practices.
• 5–8 years of experience providing administrative, operational, or business support in a professional environment.
• Proficiency with Microsoft Office applications and ability to learn enterprise systems and document-management tools.

Responsibilities

• Prepare and process insurance documentation and certificates.
• Coordinate administrative workflows and records management.
• Support business continuity activities and update tracking logs.
• Coordinate team travel, expense reports, and meetings.
• Submit and monitor ServiceNow requests through completion.
• Maintain team website content and shared information resources.
• Lead records and information management activities and annual inventory reviews.
• Provide responsive support to internal partners and stakeholders.

Skills

Insurance industry experience

Administrative support

Microsoft Office

ServiceNow

Education

High school diploma

Tools

ServiceNow

Documents management tools

Job description

We are seeking a talented individual to join our Specialisy- Insurence Operations team at Marsh.

This role will be based in Detroit, MI and offers a hybrid work arrangement.

As a Insurance Risk Analyst, you will beed to coordinate insurance documentation, administrative workflows, business continuity activities, records management, team communications, and office operations. The successful candidate will exercise sound judgment, manage multiple priorities, maintain accurate records, and provide responsive support to internal partners.

We will count on you to:

• Prepare and process certificates of insurance in response to business requests.
• Maintain policy and binder logs; track outstanding documents and coordinate follow-up with insurance brokers after policy expiration.
• Support policy reviews by completing standard templates and accurately organizing final documents in designated repositories.
• Coordinate team travel and prepare expense reports, monthly tracking worksheets, and related distributions.
• Submit and monitor ServiceNow requests through completion.
• Maintain team website content and other shared information resources as changes occur.
• Serve as business continuity plan coordinator, maintain Fusion records, attend quarterly meetings, and support annual maintenance and testing deadlines.
• Lead records and information management activities, including annual review of the document inventory and cleanup of shared-drive records to retain final work products.
• Update and distribute weekly Insurance Risk Management tracking logs and record attendance for recurring activities.
• Maintain the team events calendar, distribute weekly updates, and track monthly participation.
• Coordinate quarterly financial presentations, including calendar invitations and conference room reservations.
• Prepare proof-of-auto-insurance letters and other routine insurance documentation.
• Coordinate floor-related work orders and verify completed requests.
• Perform additional administrative and project support duties as assigned.

What you need to have:

• This is an executive-level team support role requiring 5–8 years of relevant experience and exposure.
• 5–8 years of experience in the insurance industry or demonstrated knowledge of insurance practices.
• 5–8 years of experience providing administrative, operational, or business support in a professional environment.
• A high school diploma or equivalent qualification.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications and the ability to learn and work with enterprise systems and document-management tools.
• The ability to handle confidential and sensitive information with discretion.
• Strong follow-through, problem-solving skills, and responsiveness to internal clients and stakeholders.

What makes you stand out?

• Experience supporting corporate insurance, commercial insurance, risk management, brokerage, underwriting, claims, or policy administration activities.
• Familiarity with insurance policies, binders, certificates of insurance, renewals, brokers, and insurance documentation.
• Associate degree or coursework in business administration, insurance, risk management, or a related field.
• Experience with ServiceNow, business continuity systems, records management, shared drives, or similar enterprise tools.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.