Insurance Risk Analyst

International Association of Insurance Professionals (IAIP); Southfield (MI); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Marsh in Southfield, MI is seeking an Insurance Risk Analyst to coordinate insurance documentation, administrative workflows, business continuity activities, records management, and team communications. The role requires sound judgment, managing multiple priorities, and providing responsive support to internal partners in a hybrid work setting.

You will prepare certificates of insurance, maintain policy and binder logs, coordinate with brokers, support policy reviews, and help manage records and

Qualifications

• Insurance knowledge or previous professional experience in the insurance industry required.
• Strong organizational skills, attention to detail, and ability to manage multiple deadlines.
• Proficiency with Microsoft Office applications and the ability to learn enterprise systems and document-management tools.
• Ability to handle confidential or sensitive information with discretion.
• Demonstrated follow-through, problem-solving ability, and responsiveness to internal customers.

Responsibilities

• Prepare and process certificates of insurance in response to business requests.
• Maintain policy and binder logs; track outstanding documents and coordinate follow-up with insurance brokers after policy expiration.
• Support policy reviews by completing standard templates and accurately organizing final documents in designated repositories.
• Coordinate team travel and prepare expense reports, monthly tracking worksheets, and related distributions.
• Submit and monitor ServiceNow requests through completion.
• Maintain team website content and other shared information resources as changes occur.
• Lead records and information management activities, including annual review of the document inventory and cleanup of shared-drive records to retain final work products.
• Update and distribute weekly Insurance Risk Management tracking logs and record attendance for recurring activities.

Skills

Insurance knowledge

Organizational skills

Microsoft Office

ServiceNow knowledge

Education

High school diploma or equivalent

Associate degree or coursework in business administration, insurance, risk management

Tools

ServiceNow

Document management tools

Job description

We are seeking a talented individual to join our Specialisy- Insurence Operations team at Marsh. This role will be based in Southfield, MI and offers a hybrid work arrangement.

As a Insurance Risk Analyst , you will beed to coordinate insurance documentation, administrative workflows, business continuity activities, records management, team communications, and office operations. The successful candidate will exercise sound judgment, manage multiple priorities, maintain accurate records, and provide responsive support to internal partners.

We will count on you to:

• Prepare and process certificates of insurance in response to business requests.
• Maintain policy and binder logs; track outstanding documents and coordinate follow-up with insurance brokers after policy expiration.
• Support policy reviews by completing standard templates and accurately organizing final documents in designated repositories.
• Coordinate team travel and prepare expense reports, monthly tracking worksheets, and related distributions.
• Submit and monitor ServiceNow requests through completion.
• Maintain team website content and other shared information resources as changes occur.
• Serve as business continuity plan coordinator, maintain Fusion records, attend quarterly meetings, and support annual maintenance and testing deadlines.
• Lead records and information management activities, including annual review of the document inventory and cleanup of shared-drive records to retain final work products.
• Update and distribute weekly Insurance Risk Management tracking logs and record attendance for recurring activities.
• Maintain the team events calendar, distribute weekly updates, and track monthly participation.
• Coordinate quarterly financial presentations, including calendar invitations and conference room reservations.
• Prepare proof-of-auto-insurance letters and other routine insurance documentation.
• Coordinate floor-related work orders and verify completed requests.
• Perform additional administrative and project support duties as assigned.

What you need to have:

• Insurance knowledge or previous professional experience in the insurance industry is required.
• High school diploma or equivalent.
• Previous experience providing administrative, operational, or business support in a professional environment.
• Strong organizational skills, attention to detail, and ability to manage multiple deadlines.
• Effective written and verbal communication skills.
• Proficiency with Microsoft Office applications and the ability to learn enterprise systems and document-management tools.
• Ability to handle confidential or sensitive information with discretion.
• Demonstrated follow-through, problem-solving ability, and responsiveness to internal customers.

What makes you stand out?

• Experience supporting corporate insurance, commercial insurance, risk management, brokerage, underwriting, claims, or policy administration activities.
• Familiarity with insurance policies, binders, certificates of insurance, renewals, brokers, and insurance documentation.
• Associate degree or coursework in business administration, insurance, risk management, or a related field.
• Experience with ServiceNow, business continuity systems, records management, shared drives, or similar enterprise tools.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.