Insurance Receptionist & Client Services Coordinator (Remote)

Anthony Jordan - State Farm Agent; Blacklick (OH); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Training & development

Job summary

Anthony Jordan - State Farm Agent is seeking a Receptionist to join the team, bringing strong organization and customer service skills to support operations in a busy insurance office.

You will handle front-desk duties, manage scheduling, and assist with inquiries and records while engaging with customers to explore suitable insurance options. This is a hybrid role with growth opportunities in a supportive environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Anthony Jordan - State Farm Agent is seeking a Receptionist to join the team, bringing strong organization and customer service skills to support operations in a busy insurance office.

You will handle front-desk duties, manage scheduling, and assist with inquiries and records while engaging with customers to explore suitable insurance options. This is a hybrid role with growth opportunities in a supportive environment.