Insurance Policy Support Specialist

HUB International; Casper (WY); On-site; USD 38,000 - 52,000; Full time

Job summary

HUB International is seeking a Policy Service Associate I in Casper, WY. The role provides administrative support to Account Managers, processes client requests, endorsements, cancellations, and renewals, and helps maintain client relationships.

The position involves learning carrier websites for online quoting and growing toward independently handling a book of business under mentorship. Required is 2+ years of office experience, a high school diploma or equivalent, and the initiative to obtain

Qualifications

• 2+ years of office experience.
• High school diploma or equivalency; some college preferred.
• Must obtain Property/Casualty or Life/Health license within 120 days of hire.

Responsibilities

• Clerical duties with minimal errors, e.g., filing, mail preparation, data entry, photocopying, etc.
• Assist Sales Executives and/or Account Managers with tasks as assigned
• Assist with processing client service requests, endorsements, cancellations, certificates of insurance and binders
• Prepare proposals for presentation
• Check in policies for accuracy and communicate variances with Account Manager
• Assist in maintaining and verifying accurate records
• Review monthly renewals in advance and assist in renewal processing
• Prepare and maintain relevant reports (Example: download report)
• Provide backup support for Administrative Assistants
• Good written and verbal communication
• Ability to interact and communicate positively with co-workers
• Any other duties as appropriate and assigned by management

Skills

Data entry

Organization

Communication skills

Clerical experience

Education

High school diploma or equivalent

Tools

Carrier websites

Job description

HUB International is seeking a Policy Service Associate I in Casper, WY. The role provides administrative support to Account Managers, processes client requests, endorsements, cancellations, and renewals, and helps maintain client relationships.

The position involves learning carrier websites for online quoting and growing toward independently handling a book of business under mentorship. Required is 2+ years of office experience, a high school diploma or equivalent, and the initiative to obtain