Insurance Outreach & Customer Service Specialist

State Farm Agent; Wilson (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Hourly pay + commission

Job summary

Jana Lake Agency in Wilson, NC is seeking a telemarketer to reach out to current and former customers, update records, answer phones, and input notes into the system. The role emphasizes customer focus and a proactive sales mindset within a State Farm agent office.

We offer opportunities for advancement, training and development, and a compensation structure with hourly pay plus commissions/bonuses. Join a team that supports growth and helping clients manage risk and realize their financial

Qualifications

• Dedicated to customer service.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.

Responsibilities

• Calling current customers and scheduling times for them to come in and review their policies.
• Calling ex-customers to prospect a new quote.

Skills

Customer service

Communication skills

Problem solving

Job description

Jana Lake Agency in Wilson, NC is seeking a telemarketer to reach out to current and former customers, update records, answer phones, and input notes into the system. The role emphasizes customer focus and a proactive sales mindset within a State Farm agent office.

We offer opportunities for advancement, training and development, and a compensation structure with hourly pay plus commissions/bonuses. Join a team that supports growth and helping clients manage risk and realize their financial