Insurance Ops Consultant - On-Site Temp (Up to $21)

S&S Employment Partners; Des Moines (IA); On-site; USD 18,000 - 29,000; Full time

Job summary

S&S Employment Partners seeks Insurance Operations Consultants for multiple openings in Des Moines, IA. This is a long-term temporary role with on-site work Monday–Friday, 8:00am–5:00pm. Starting pay is up to $21 per hour, based on experience.

Responsibilities include processing address and beneficiary changes, providing product information, drafting customer communications, and documenting responses. Qualifications: bachelor’s degree preferred but not required; 1+ year of customer service;

Qualifications

• 1+ year of customer service experience required.
• Effective communication skills – verbal and written.
• Ability to navigate multiple computer systems.
• Knowledge of annuity products and annuity contract regulations preferred.

Responsibilities

• Process transactions which could include address changes, withdrawals, beneficiary changes and more.
• Provide information about company products.
• Formulate correspondence with customers verbally and in writing.
• Document all responses.
• Be a solution seeker.

Skills

Customer service

Verbal communication

Written communication

Multi-system navigation

Education

Bachelor's degree preferred

Job description

S&S Employment Partners seeks Insurance Operations Consultants for multiple openings in Des Moines, IA. This is a long-term temporary role with on-site work Monday–Friday, 8:00am–5:00pm. Starting pay is up to $21 per hour, based on experience.

Responsibilities include processing address and beneficiary changes, providing product information, drafting customer communications, and documenting responses. Qualifications: bachelor’s degree preferred but not required; 1+ year of customer service;