Insurance Office Receptionist & Growth Advocate

Mitch Hollier - State Farm Agent; Crowley (LA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mitch Hollier - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to greet customers, coordinate appointments, and support day-to-day office operations.

The ideal candidate is organized, communicates well, and eager to learn about insurance products, with a friendly, proactive approach and a focus on delivering excellent customer service.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Job description

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2017 and has grown into a strong team of 12 across two locations. We’ve built a high-performing environment focused on growth, opportunity, and long-term success. I was drawn to the agency opportunity by the ability to grow, compete, and create both financial success and freedom. That mindset continues to drive how we operate and develop our team.

I attended LSU and am married with two kids. Outside of work, we enjoy hunting, fishing, and golfing, and staying active as a family. We stay very involved in the community and take pride in giving back and staying connected locally.

For our team, we offer PTO, a 401(k), health benefits, reimbursement for licensing costs, and a strong focus on work-life balance.

Our office culture is driven, supportive, and team-oriented. We’re looking for someone who is positive, hardworking, and communicates well - someone who brings strong work ethic and drive, and wants to grow as part of a team that values both performance and people.

ROLE DESCRIPTION:
Mitch Hollier - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Must be able to obtain Louisiana insurance licensing