Insurance Office Receptionist - Flexible Schedule & Growth

Laura Ashley - State Farm Insurance Agent; Milwaukee, Northern (WI, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing paid

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Laura Ashley - State Farm Agent is seeking a friendly and organized Receptionist - State Farm Agent Team Member in Milwaukee, WI. The role focuses on greeting customers, scheduling, and maintaining records while identifying opportunities to offer insurance options.

Ideal candidates bring strong communication, reliability, and a customer-focused mindset. The position includes training, opportunities for advancement, and a supportive team environment within a State Farm agency.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Reception experience

Communication skills

Multitasking

Sales conversations

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Laura Ashley - State Farm Agent is seeking a friendly and organized Receptionist - State Farm Agent Team Member in Milwaukee, WI. The role focuses on greeting customers, scheduling, and maintaining records while identifying opportunities to offer insurance options.

Ideal candidates bring strong communication, reliability, and a customer-focused mindset. The position includes training, opportunities for advancement, and a supportive team environment within a State Farm agency.