Insurance Account Specialist – Growth & Flexible Schedule

Laura Ashley - State Farm Insurance Agent; Milwaukee, Northern (WI, KY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

License paid by agency

Advancement opportunities

Paid time off

Bonus based on performance

Training & development

Competitive salary

Flexible schedule

Job summary

Laura Ashley - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Milwaukee, WI. You will help grow the office through strong customer relations and acting as a liaison between customer needs and agency departments.

You will assist with policy changes, inquiries, claims processing, and coordination with underwriters to ensure timely policy issuance. The role offers a full-time schedule, competitive salary, and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Laura Ashley - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Milwaukee, WI. You will help grow the office through strong customer relations and acting as a liaison between customer needs and agency departments.

You will assist with policy changes, inquiries, claims processing, and coordination with underwriters to ensure timely policy issuance. The role offers a full-time schedule, competitive salary, and opportunities for advancement.