Insurance Office Receptionist & Customer Growth Assistant

Brian Payne - State Farm Agent; Maysville (KY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Licensing courses

Retirement plan

Performance bonus

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

Brian Payne - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a leading insurance agency dedicated to exceptional client service. The candidate should be highly organized, detail-oriented, and motivated to contribute to a positive workplace.

The role involves greeting customers, scheduling appointments, managing inquiries, and supporting daily operations while identifying opportunities to offer insurance options.

Qualifications

• Previous experience in a receptionist or customer service role.
• Effective communication and interpersonal abilities.
• Strong organizational and multitasking capabilities.
• Comfortable engaging in sales conversations.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Brian Payne - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a leading insurance agency dedicated to exceptional client service. The candidate should be highly organized, detail-oriented, and motivated to contribute to a positive workplace.

The role involves greeting customers, scheduling appointments, managing inquiries, and supporting daily operations while identifying opportunities to offer insurance options.