Insurance Office Receptionist & Customer Care Specialist

Terry Blakely - State Farm Agent; Danville (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Terry Blakely - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Danville, Virginia. In this role, your responsibilities will include greeting customers, managing appointments, and providing essential customer service. You will play a vital role in supporting our insurance agency's operations.

The ideal candidate will have prior experience in customer service or reception, excellent communication skills, and a knack for multitasking. We offer competitive benefits including health insurance and opportunities for advancement.

Qualifications

• Prior experience in a receptionist or customer service role is essential.
• Strong communication skills are necessary for customer interactions.
• Ability to manage multiple tasks and stay organized is required.
• Sales engagement comfort is a must.
• Basic knowledge of MS Office and CRM systems is expected.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Identify opportunities to offer insurance options to customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Previous experience in a receptionist or customer service role

Communication and interpersonal skills

Organizational and multitasking abilities

Comfortable with engaging in sales conversations

Basic computer skills, including Microsoft Office and CRM systems

Job description

Terry Blakely - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member in Danville, Virginia. In this role, your responsibilities will include greeting customers, managing appointments, and providing essential customer service. You will play a vital role in supporting our insurance agency's operations.

The ideal candidate will have prior experience in customer service or reception, excellent communication skills, and a knack for multitasking. We offer competitive benefits including health insurance and opportunities for advancement.