Insurance Office Receptionist & Customer Care Pro

Chris Giunta - State Farm Agent; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris Giunta - State Farm Agent in Philadelphia is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and support daily office operations. The ideal candidate is organized, customer-focused, and comfortable with sales conversations, CRM use, and basic MS Office; join a friendly team and contribute to a positive workplace.

This role offers ongoing training and opportunities for advancement within a collaborative environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers in person and by phone and direct them to the right team.
• Schedule appointments and manage office communications.
• Assist with inquiries and maintain customer records.
• Identify opportunities to offer insurance options during conversations.
• Provide excellent customer service and follow up on needs.
• Support team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Chris Giunta - State Farm Agent in Philadelphia is seeking a Receptionist - State Farm Agent Team Member to greet customers, manage appointments, and support daily office operations. The ideal candidate is organized, customer-focused, and comfortable with sales conversations, CRM use, and basic MS Office; join a friendly team and contribute to a positive workplace.

This role offers ongoing training and opportunities for advancement within a collaborative environment.