Insurance Office Receptionist & Customer Care (Advancement)

Huntforinsurance

Pittsburgh (Allegheny County)

On-site

USD 40,000 - 60,000

Full time

5 days ago
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Benefits offered by this job

Advancement opportunities
Paid time off
Performance bonus

Job summary

Anthony Hunt Insurance Agency Inc in Pittsburgh—Lawrenceville is seeking a Customer Service Representative to greet customers, manage appointments, and handle inquiries while maintaining accurate customer records. You will identify opportunities to discuss insurance options and provide excellent service in a fast-paced, supportive office environment.

The role emphasizes proactive engagement, multitasking, and a growth-focused culture with on-site training and advancement potential.

Qualifications

  • Experience in a receptionist or customer service role.
  • Strong communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

  • Greet customers in person and over the phone, directing to the right team.
  • Manage appointment scheduling and office communications.
  • Assist with inquiries and maintain customer records.
  • Converse with prospects and existing customers about insurance options.
  • Provide excellent customer service and follow up on needs.
  • Support the team with administrative tasks and projects.

Skills

Receptionist experience
Customer service
Sales conversations
Microsoft Office
CRM systems

Tools

Microsoft Office
CRM systems

Job description

Anthony Hunt Insurance Agency Inc in Pittsburgh—Lawrenceville is seeking a Customer Service Representative to greet customers, manage appointments, and handle inquiries while maintaining accurate customer records. You will identify opportunities to discuss insurance options and provide excellent service in a fast-paced, supportive office environment.

The role emphasizes proactive engagement, multitasking, and a growth-focused culture with on-site training and advancement potential.

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