Insurance Office Receptionist & Client Concierge

Neil Ferrari - State Farm Agent; Milan (IL); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Company parties

Job summary

Neil Ferrari - State Farm Agent is seeking a Receptionist to support daily client interactions, schedule appointments, and manage records. The role emphasizes strong communication, organization, and a willingness to participate in sales conversations to offer insurance solutions.

The ideal candidate brings experience in customer service, excellent interpersonal skills, and comfort with CRM systems and Microsoft Office.

Qualifications

• Experience in a receptionist or customer service role
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Comfortable with engaging in sales conversations
• Basic computer skills including Microsoft Office and CRM systems
• Bilingual Spanish preferred

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members
• Manage appointment scheduling and office communications
• Assist in handling incoming inquiries and maintaining customer records
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions
• Provide excellent customer service and follow up on client needs
• Support the team with various administrative tasks and projects

Skills

Customer service

Communication

Organization

Sales conversations

Multitasking

Interpersonal skills

Tools

Microsoft Office

CRM systems

Job description

Neil Ferrari - State Farm Agent is seeking a Receptionist to support daily client interactions, schedule appointments, and manage records. The role emphasizes strong communication, organization, and a willingness to participate in sales conversations to offer insurance solutions.

The ideal candidate brings experience in customer service, excellent interpersonal skills, and comfort with CRM systems and Microsoft Office.