Insurance Office Receptionist & Customer Care Advocate

Neil Daly - State Farm Agent; Ridgefield (WA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Neil Daly - State Farm Agent in Ridgefield, WA, is seeking a highly organized Receptionist - State Farm Agent Team Member. You will greet customers warmly, manage scheduling, and assist with inquiries, playing a vital role in our supportive team environment.

The ideal candidate has previous experience in a customer service role and is comfortable engaging in sales conversations. Our agency values communication, organizational skills, and a commitment to exceptional customer service.

Join us to excel in your career while enjoying a strong work-life balance in a relaxed, supportive culture.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly and direct them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational skills

Multitasking abilities

Sales conversations engagement

Basic computer skills including Microsoft Office

Job description

Neil Daly - State Farm Agent in Ridgefield, WA, is seeking a highly organized Receptionist - State Farm Agent Team Member. You will greet customers warmly, manage scheduling, and assist with inquiries, playing a vital role in our supportive team environment.

The ideal candidate has previous experience in a customer service role and is comfortable engaging in sales conversations. Our agency values communication, organizational skills, and a commitment to exceptional customer service.

Join us to excel in your career while enjoying a strong work-life balance in a relaxed, supportive culture.