Insurance Office Intern — Customer Care & Growth

Raychelle Black; Midwest City (OK); On-site; USD 17,000 - 19,000; Part time

Benefits offered by this job

Flexible hours

Employee discounts

Job summary

Raychelle Black, State Farm Agent, is seeking an organized intern to support the office in gaining and keeping customers. The role emphasizes customer service, marketing-mindedness, and organized administration in a fast-paced environment.

This part-time internship offers hands-on experience in insurance-related customer outreach, policy inquiries, and in-office operations, with room for growth in a community-focused agency setting.

Qualifications

• Must be a full-time student enrolled in an undergraduate or post-graduate program for duration of the internship.
• Coursework or interest in Insurance, Financial Services, Real Estate, Marketing, etc.
• Ability to work collaboratively as part of a team, as well as operate independently
• Effective customer service and interpersonal skills, including the ability to create, build, and maintain relationships
• Prioritization, time management and organizational skills to meet deadlines while maintaining attention to detail

Responsibilities

• Assist the business goals of the insurance agency with mutually agreed-upon expectations.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Interpersonal skills

Teamwork

Time management

Attention to detail

Marketing mindset

Education

Undergraduate or graduate student (enrolled)

Job description

Raychelle Black, State Farm Agent, is seeking an organized intern to support the office in gaining and keeping customers. The role emphasizes customer service, marketing-mindedness, and organized administration in a fast-paced environment.

This part-time internship offers hands-on experience in insurance-related customer outreach, policy inquiries, and in-office operations, with room for growth in a community-focused agency setting.