Insurance Office Intern: Customer Service & Growth

Mike Rybinski Ins Agcy Inc; Richmond, Northern (VA, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Flexible schedule

Job summary

Mike Rybinski - State Farm Agent is seeking an organized and efficient intern to support administrative duties and help manage customer relationships in a fast-paced Richmond, VA office.

As an Intern, you will gain hands-on experience in insurance options, customer inquiries, and basic marketing, building professional skills and potential earnings.

This entry-level role emphasizes organization, teamwork, and a customer-focused approach with opportunities for advancement.

Qualifications

• Must be a full-time student enrolled in an undergraduate or post-graduate program during the internship.
• Interest in Insurance, Financial Services, Real Estate, Marketing, etc.
• Ability to work collaboratively as part of a team and also independently.
• Strong customer service and interpersonal skills.
• Prioritization, time management, and organizational skills to meet deadlines.

Responsibilities

• Assist the business goals of the insurance agency with mutually agreed-upon expectations.
• Provide prompt, accurate, and friendly customer service. Includes inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claims, and billing.
• Use a customer-focused, needs-based review to educate customers about insurance options.
• Use exemplary communication to meet customer needs while promoting business development.

Skills

Customer service

Time management

Interpersonal skills

Team collaboration

Attention to detail

Education

Student (undergrad/grad)

Job description

Mike Rybinski - State Farm Agent is seeking an organized and efficient intern to support administrative duties and help manage customer relationships in a fast-paced Richmond, VA office.

As an Intern, you will gain hands-on experience in insurance options, customer inquiries, and basic marketing, building professional skills and potential earnings.

This entry-level role emphasizes organization, teamwork, and a customer-focused approach with opportunities for advancement.